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  1. #1
    Player
    DefinitelynotRubylumi's Avatar
    Join Date
    Feb 2024
    Posts
    8
    Character
    Ruby Luminous
    World
    Sophia
    Main Class
    Machinist Lv 90
    Quote Originally Posted by Kitty_Cat View Post
    Open the game Launcher and click the Cog button (Config), select System Information and then Copy to Clipboard.

    Next, edit an old post you've made already, and then right click in the text field where you type your message and select Paste and update the post.
    Doing so, we can then see what your PC setup is and maybe find the cause or offer advice, this is what the Moderators request if you check the stickied thread at the top of this forum.
    this's the first time i heard about it, the sticky thread have like europe issue, packet lose which nothing in there and gpu something from patch 4.0 and the welcome for rules and Categories. anyway ill go add that system info
    (0)

  2. #2
    Player
    Kitty_Cat's Avatar
    Join Date
    Jan 2024
    Posts
    30
    Character
    Kitty Cat
    World
    Seraph
    Main Class
    Marauder Lv 3
    Quote Originally Posted by DefinitelynotRubylumi View Post
    this's the first time i heard about it, the sticky thread have like europe issue, packet lose which nothing in there and gpu something from patch 4.0 and the welcome for rules and Categories. anyway ill go add that system info
    They will ask for it as it shows potential issues they automatically troubleshoot through, such as for example in yours, you have the game installed on your D Drive, they will ask you to install it instead on your C Drive, as the game often has issues using external or secondary Drives, this is a fairly rare issue and is Windows 10 and 11 related, as these OS's have many security options for folders and permissions.

    I would install the game on your C (Same Drive as the OS) Drive to test if it's the issue, as most DirectX problems stem from the game files being corrupted.

    If that changes nothing, try installing it on a removeable USB type storage device.
    (4)

  3. #3
    Player
    DefinitelynotRubylumi's Avatar
    Join Date
    Feb 2024
    Posts
    8
    Character
    Ruby Luminous
    World
    Sophia
    Main Class
    Machinist Lv 90
    Quote Originally Posted by Kitty_Cat View Post
    They will ask for it as it shows potential issues they automatically troubleshoot through, such as for example in yours, you have the game installed on your D Drive, they will ask you to install it instead on your C Drive, as the game often has issues using external or secondary Drives, this is a fairly rare issue and is Windows 10 and 11 related, as these OS's have many security options for folders and permissions.

    I would install the game on your C (Same Drive as the OS) Drive to test if it's the issue, as most DirectX problems stem from the game files being corrupted.

    If that changes nothing, try installing it on a removeable USB type storage device.
    my drive C and D is practically the same thing at this point and i doubt changing drive gonna fix graphic problem especially i just played it normally on far far worse pc and also on this pc prior to the problem. isnt install on drive C and removeable usb the whole different thing? anyway the most big issue is i dont wanna deal with unable to download patches problem everyday
    (0)