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Date of issue: 1/27/2024
Time of issue: Between 7 AM and 3 PM (Pacific Time)
Frequency: once (so far)
World name: Gilgamesh
Character name@Home World name: Dexter Grimm
Retainer name:none
NPC name:none
Monster name:none
Class/Level: 59 Warrior (should be 60)
Party or solo: solo
In-game time: unknown
Area and coordinates: n/a
Housing:
Steps:
1. Over the past couple weeks I did a ton of quests to go from lvl59 to lvl60. Earlier in the morning (around 7-8:30am PT on 1/27) I reached lvl60 and I had to log off but first teleported to New Gridania so I can do the Gunbreaker quest at my next login. But when I logged in next time, a few hours later and closer to 3 pm, it showed I was barely lvl59 which was my progress when I first came back to the game a couple weeks ago. Now that I'm back to lvl59 I can't get the quest for Gunbreaker. How did I lose two weeks of progress? My active quests are showing ones I picked up earlier this morning in Ok'Zundu, so those were retained, but I somehow lost all that EXP.
This is all very frustrating, please help.


Connection Specs
- Type of internet connection/provider: Comcast cable/broadband
- Modem maker/model number: Motorola MB8600

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Model Number of the PlayStation®5 You Are Using
- Model Number: CFI-1015A

* PS5 users: Please specify if you are playing on PS4's backward compatibility function.
No, I'm not

Information About the Peripherals You Are Using
-Type: PS5 controller
-Maker: Sony
-Model Number: