Personal player housing demolished after 6.5 dropped ( Part 2 )

[mdagard]

Last thread got me nowhere. Do not push my issue to "Working as intended" without explaining why the system put in place on the Lodestone is working as intended.

Let's try this again, the bug I am submitting is that my personal player housing was demolished even though I have been actively visiting and entering the house within the last 45 days. This happened a day or two after the 6.5 dropped.

Estates Subject to Demolishing
Free company housing that has not been accessed by at least one member within forty-five days.

This is not a Free Company plot.

Private housing that has not been accessed by the owner within forty-five days.

I've accessed the housing within the last forty-five days.

Purchased plots of land upon which an estate has not been built within forty-five days.

I had a house placed on the plot within forty-five days.

Steps Prior to Demolishing
Thirty days of inactivity
A notification indicating that the estate is being prepared for auto-demolition will appear in the Timers interface in the Duty tab of the Main Menu.

My timers interface never indicated that my plot was up for demolition before or after the 6.5 patch.

Date & Time: October 5th, 2023 Around 12:00 EDT
Frequency: Once
World name: Hyperion
Character name: Felliar Winters
Class/Level: 90 ALL
Housing: Hyperion -> The Lavender Beds -> Ward 27 -> Plot 3
Steps:
1. Access housing within the last thirty days.
2. Lose your house.

Connection Specs
- Type of internet connection/provider: EPB -> Fiber 100Mbps/10Mbps
- Modem maker/model number: Asus RT-AC3100

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument	C:\Users\mdaga\Documents
FINAL FANTASY XIV Online	C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS	Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU	Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 8  SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS	1.05.01 12/02/2016
SYSTEM_LANGUAGE	English (Regional Setting: English)
SYSTEM_MEMORY	32613.680MB
SYSTEM_VIRTUAL_MEMORY	134217727.875MB
SYSTEM_PAGE_FILE	37477.680MB
SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 465.149GB    SYSTEM_FREEDISC_SPACE 56.244GB
SYSTEM_STORAGE	D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 931.387GB    SYSTEM_FREEDISC_SPACE 170.554GB
SYSTEM_DIRECTX_VERSION	DirectX 12
SYSTEM_GRAPHICS	Microsoft Basic Display Adapter
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP	
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SYSTEM_GRAPHICS_DAC	
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SYSTEM_GRAPHICS_DRIVER	c:\windows\system32\driverstore\filerepository\basicdisplay.inf_amd64_fc93ae411c02f280\basicdisplay.sys
SYSTEM_GRAPHICS_DRIVER_VERSION	6.02.19041.1949
SYSTEM_GRAPHICS_DRIVER_DATE	6/20/2006 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
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SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	C:\Windows\System32\DriverStore\FileRepository\nvcvig.inf_amd64_1a4f0498e4dcb48d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvcvig.inf_amd64_1a4f0498e4dcb48d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvcvig.inf_amd64_1a4f0498e4dcb48d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvcvig.inf_amd64_1a4f0498e4dcb48d\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	31.00.0015.3734
SYSTEM_GRAPHICS_DRIVER_DATE	8/31/2023 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
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SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	5/8/2020 20:00:00
SYSTEM_SOUND	Line (2- DDJ-FLX4)
SYSTEM_SOUND_DEVICE_ID	{CC839C48-200C-4A49-9A5D-03EA0CEDDA2F}
SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION	10.0.19041.3208
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	7/5/2023 20:00:00
SYSTEM_SOUND	Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID	{850C3D85-AFF4-49C8-9C63-37D330AD2F0B}
SYSTEM_SOUND_DEVICE_NAME	HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION	10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	5/8/2020 20:00:00
SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
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SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
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SYSTEM_INPUT	{0B1906B0-CFC1-11EC-8001444553540000}
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SYSTEM_INPUT_NAME	DDJ-FLX4
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SYSTEM_INPUT	{0D0D4660-CC70-11EC-8002444553540000}
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SYSTEM_INPUT_NAME	SteelSeries Rival 3
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{17B0A470-53C1-11EE-8004444553540000}
SYSTEM_INPUT_NAME	SteelSeries Rival 3
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 265  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{17B119A0-53C1-11EE-8005444553540000}
SYSTEM_INPUT_NAME	SteelSeries Rival 3
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 4096  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{0D0DBB90-CC70-11EC-8006444553540000}
SYSTEM_INPUT_NAME	Samson GoMic
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{2931F3A0-CFC1-11EC-8007444553540000}
SYSTEM_INPUT_NAME	Synaptics HID-Compliant Touch pad Device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{0D0D9480-CC70-11EC-8005444553540000}
SYSTEM_INPUT_NAME	USB Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 1  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread — Mozilla Firefox
#general | The Wizard's Tower - Discord
/abdl/ - abdl cringe 2: electric boogaloo — Mozilla Firefox Private Browsing
C:\Users\mdaga\Music\yt-dlp
Settings
Settings
Calculator
Calculator
Microsoft Text Input Application
C:\Users\mdaga\Pictures\Stream Sources
C:\Users\mdaga\Music\yt-dlp
C:\Users\mdaga\Music\yt-dlp
Windows PowerShell


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Stardew Valley
Visual Studio Community 2022
FFXIV TexTools
foobar2000 v1.6.11
FirmwareUpdateManager
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
MUSHclient (remove only)
Npcap
OBS Studio
Quest 5.8.0
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual Studio Setup WMI Provider
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.34.31938
Microsoft .NET Runtime - 6.0.9 (x86)
VS Immersive Activate Helper
Microsoft ASP.NET Core 6.0.9 Targeting Pack (x86)
obs-websocket version 5.0.1
Microsoft .NET Framework 4.7.2 Targeting Pack
vs_clickoncesigntoolmsi
icecap_collection_neutral
Microsoft .NET Framework Cumulative Intellisense Pack for Visual Studio (ENU)
icecap_collectionresourcesx64
vs_minshellmsires
Microsoft GameInput
vs_filehandler_x86
Microsoft Windows Desktop Runtime - 5.0.17 (x64)
ClickOnce Bootstrapper Package for Microsoft .NET Framework
vs_communitymsires
UE Prerequisites (x64)
vs_clickoncebootstrappermsires
Control Center 5.0001.0.72
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
vcpp_crt.redist.clickonce
vs_minshellinteropsharedmsi
icecap_collectionresources
Entity Framework 6.2.0 Tools  for Visual Studio 2022
win-capture-audio version 2.2.3
Python Launcher
The Sims™ 4
vs_devenvsharedmsi
vs_FileTracker_Singleton
vs_filehandler_amd64
Microsoft Windows Desktop Runtime - 7.0.11 (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.34.31938
vs_BlendMsi
Waveform version 1.6.1
Realtek Card Reader
Airplane Mode Hid Installer
Microsoft .NET Targeting Pack - 6.0.9 (x86)
GOG GALAXY
Microsoft Windows Desktop Runtime - 6.0.4 (x64)
vs_clickoncebootstrappermsi
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft TestPlatform SDK Local Feed
Microsoft .NET Host FX Resolver - 6.0.9 (x86)
Realtek Ethernet Controller Driver
Microsoft ASP.NET Core 6.0.9 Shared Framework (x86)
EA app
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.34.31938
Microsoft .NET Framework 4.8 SDK
vs_minshellsharedmsi
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Microsoft .NET Framework 4.8 Targeting Pack (ENU)
Microsoft Windows Desktop Runtime - 6.0.9 (x86)
Microsoft Windows Desktop Targeting Pack - 6.0.9 (x86)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Intel(R) Chipset Device Software
Microsoft .NET Framework 4.7.2 Targeting Pack (ENU)
vs_communitysharedmsi
vs_SQLClickOnceBootstrappermsi
Microsoft .NET Framework 4.8 Targeting Pack
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
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Microsoft Visual Studio Setup Configuration
vs_tipsmsi
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vs_CoreEditorFonts
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.34.31938
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Control Center 5.0001.0.72
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
7-Zip 21.07 (x64)
Insyde Airplane Mode HID Mini-Driver
Audacity 3.2.4
Windows Driver Package - Insyde (AirplaneModeHid) HIDClass  (07/14/2015 1.4.0.3)
Git
Mozilla Firefox (x64 en-US)
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Mp3tag v3.22b
rekordbox 6.7.2 64bit
Terraria
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Golf Around!
Golf Gang
FINAL FANTASY XIV Online
VRChat
Human: Fall Flat
Slay the Spire
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SteelSeries GG 46.0.0
Synaptics Pointing Device Driver
VLC media player
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Microsoft .NET SDK 6.0.401 (x64) from Visual Studio
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.34.31938
Microsoft .NET Runtime - 6.0.9 (x64)
Microsoft.NET.Workload.Emscripten.Manifest (x64)
Intel(R) Management Engine Components
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Python 3.10.10 Tcl/Tk Support (64-bit)
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Microsoft Update Health Tools
Microsoft .NET Host - 7.0.11 (x64)
Transmission 4.0.2 (2a57b17031) (x64)
Intel(R) ME UninstallLegacy
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Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
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mixxx
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Logitech G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Intel(R) Management Engine Components
Microsoft.NET.Sdk.tvOS.Manifest-6.0.400
Microsoft Windows Desktop Runtime - 7.0.11 (x64)
Microsoft .NET Runtime - 5.0.17 (x64)
vs_devenx64vmsi
Microsoft System CLR Types for SQL Server 2019
Microsoft.NET.Sdk.iOS.Manifest-6.0.400
Microsoft ASP.NET Core 6.0.9 Targeting Pack (x64)
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Microsoft Visual Studio Installer
Microsoft.NET.Sdk.Android.Manifest-6.0.400
Update for Windows 10 for x64-based Systems (KB5001716)
VS JIT Debugger
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.34.31938
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Python 3.10.10 pip Bootstrap (64-bit)
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Python 3.10.10 Core Interpreter (64-bit)
UE Prerequisites (x64)
Microsoft.NET.Workload.Mono.Toolchain.Manifest (x64)
Intel(R) Chipset Device Software
Microsoft Windows Desktop Targeting Pack - 6.0.9 (x64)
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NVIDIA PhysX System Software 9.21.0713
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe	00004628
C:\Program Files (x86)\Steam\GameOverlayUI.exe	00004EA4
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe	00004ECC
C:\Program Files (x86)\Steam\steam.exe	0000200C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe	00004DAC
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe	00003634
C:\Program Files\Flameshot\bin\flameshot.exe	00002BF0
C:\Program Files\Macro Deck\Macro Deck 2.exe	00001A30
C:\Program Files\Mozilla Firefox\firefox.exe	00001520
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe	000015A4
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2307.4.0_x64__8wekyb3d8bbwe\CalculatorApp.exe	00003AE4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.23082.131.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe	000020E0
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C:\Windows\Explorer.EXE	00000304
C:\Windows\ImmersiveControlPanel\SystemSettings.exe	000037B0
C:\Windows\System32\CompPkgSrv.exe	0000313C
C:\Windows\System32\RuntimeBroker.exe	00003C5C
C:\Windows\System32\SecurityHealthSystray.exe	00002320
C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe	00003E64
C:\Windows\System32\oobe\UserOOBEBroker.exe	00000678
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C:\Windows\system32\DllHost.exe	00002230
C:\Windows\system32\IESettingSync.exe	000026A0
C:\Windows\system32\conhost.exe	00003BDC
C:\Windows\system32\rundll32.exe	00003A30
C:\Windows\system32\sihost.exe	00000E8C
C:\Windows\system32\svchost.exe	00002BD4
C:\Windows\system32\taskhostw.exe	000006BC

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: eluktronics
Laptop Model Number: p670rp6

Browser Information
- Name and version of the browser currently in-use: Firefox 118.0.1 (64-bit)

[Jeeqbit]

They don't really post replies publically anymore. They may contact you privately if they think there is a reproducible bug report with "sufficient information".

They get a lot of reports that are just misunderstandings of game mechanics or text which a veteran player can identify swiftly. There are also a lot of reports that don't follow the template to provide information that could be relevant, such as Date & Time, server, character and system information. Or sometimes it is not a bug but a feature, or otherwise intentional.

Because of that it can lead to a genuine concern potentially being dismissed and regarded as the above, especially when it contains as little information as your previous post. But it's also possible that an investigation of the provided information could not show any evidence of a bug.

In case it is useful, a full explanation and full template is shown at https://forum.square-enix.com/ffxiv/...-THIS-FIRST%29

[mdagard]

They get a lot of reports that are just misunderstandings of game mechanics or text which a veteran player can identify swiftly. There are also a lot of reports that don't follow the template to provide information that could be relevant, such as Date & Time, server, character and system information. Or sometimes it is not a bug but a feature, or otherwise intentional.

Thanks for taking the time to respond. So it's safe to say that if given the information I posted is factual, and the demolition still occurred, then perhaps Lodestone is wrong and needs to update their conditions of demolition? If that is not the case, do you feel there is any more information I can post to help resolve this bug? Any information I've omitted in my bug report doesn't seem to be applicable. I'm confused as to what you're asking.

In regards to my last post, are you suggesting that I just accept that the verdict of whoever moved my previous post to "Working as Intended" is right and I am wrong? I don't see how this is constructive in resolving the issue at hand.

[Jeeqbit]

Thanks for taking the time to respond. So it's safe to say that if given the information I posted is factual, and the demolition still occurred, then perhaps Lodestone is wrong and needs to update their conditions of demolition?

It does not seem to me like it should have happened, no.

If that is not the case, do you feel there is any more information I can post to help resolve this bug? Any information I've omitted in my bug report doesn't seem to be applicable.

I don't know, since I don't know what information they will want for this case, but there are other pieces of information in the template that you didn't include, although perhaps those things didn't have an applicable answer and would have just been N/A anyway.

In regards to my last post, are you suggesting that I just accept that the verdict of whoever moved my previous post to "Working as Intended" is right and I am wrong?

No, because sometimes a second post does get put into a different forum, sometimes even for similar post content. In the previous post, an objective reader would conclude there is not much information there at all, whereas there is a lot more in this one, so it might have a better chance.

But be aware that sometimes they just don't agree or don't accept the report whatever you do. You'll just have to see what happens.

[DrWho2010]

if they contact you further then they acknowledge that it could warrant further investigation. If they do not and move your thread again to "working as intended" then you're SOL.