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  1. #1
    Player
    Thurs_Games's Avatar
    Join Date
    Sep 2023
    Posts
    4
    Character
    Ur Sanesh
    World
    Lamia
    Main Class
    Dark Knight Lv 72
    Quote Originally Posted by Katish View Post
    Hello,

    There could be a plethora of things but when comparing the post you listed as having the same issue with this one (not sure if the user was able to fix the issue), you both use the anti-virus Malwarebytes. I have my doubts if this will fix it, but maybe try adding FFXIV as an exception in said software.
    Gave it a shot, no dice
    (0)

  2. #2
    Player
    Katish's Avatar
    Join Date
    May 2022
    Posts
    349
    Character
    Cat Toy
    World
    Mateus
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Thurs_Games View Post
    Gave it a shot, no dice
    Hello,

    Sorry it did not work but I had my qualms if it would. We can go down some possibilities in trying to fix it.

    1. Try enabling Directx9 via launcher settings, if this fixes it could be a faulty dx install from windows or something interfering with it such as other software. (Oc software or overlays do this sometimes)
    2. Try using dxvk off github it translates dx into vulkan. It might be useful for solving or help solving this issue, because it'll throw its own error if it detects something else.
    3. Make sure no hardware components are overheating when trying to enter said zones. As it could be thermalthrottle crashes. (Unlikely but you never know)

    In a command prompt:
    4. Chkdsk /f /r for any disk related errors.
    5.
    DISM /Online /Cleanup-Image /CheckHealth to see if repairable then:

    DISM /Online /Cleanup-Image /ScanHealth for any windows image related errors.
    6. Under documents, under ffxiv delete the boot configuration file with everything closed, then relaunch the launcher to see if anything was accidentally turned on. This will just reinstall the boot file with default values.
    7. Locate ffxiv executable in its installation folder. Right click, properties, compatability, disable fullscreen optimizations. (Some individuals have had this work.)

    Optional for powershell:
    Basically DISM: Repair-WindowsImage
    With parameters -ScanHealth -CheckHealth -RestoreHealth

    If these suggestions don't work we can visit more possible fixes. Also you might need to elevate the command prompt window for the listed command prompt commands, to do so search cmd or command prompt right click (or left click depending how your mouse settings are) and run as administrator.
    (1)
    Last edited by Katish; 09-24-2023 at 01:27 PM.

  3. #3
    Player
    Thurs_Games's Avatar
    Join Date
    Sep 2023
    Posts
    4
    Character
    Ur Sanesh
    World
    Lamia
    Main Class
    Dark Knight Lv 72
    Quote Originally Posted by Katish View Post
    Hello,

    Sorry it did not work but I had my qualms if it would. We can go down some possibilities in trying to fix it.

    1. Try enabling Directx9 via launcher settings, if this fixes it could be a faulty dx install from windows or something interfering with it such as other software. (Oc software or overlays do this sometimes)
    2. Try using dxvk off github it translates dx into vulkan. It might be useful for solving or help solving this issue, because it'll throw its own error if it detects something else.
    3. Make sure no hardware components are overheating when trying to enter said zones. As it could be thermalthrottle crashes. (Unlikely but you never know)

    In a command prompt:
    4. Chkdsk /f /r for any disk related errors.
    5.
    DISM /Online /Cleanup-Image /CheckHealth to see if repairable then:

    DISM /Online /Cleanup-Image /ScanHealth for any windows image related errors.
    6. Under documents, under ffxiv delete the boot configuration file with everything closed, then relaunch the launcher to see if anything was accidentally turned on. This will just reinstall the boot file with default values.
    7. Locate ffxiv executable in its installation folder. Right click, properties, compatability, disable fullscreen optimizations. (Some individuals have had this work.)

    Optional for powershell:
    Basically DISM: Repair-WindowsImage
    With parameters -ScanHealth -CheckHealth -RestoreHealth

    If these suggestions don't work we can visit more possible fixes. Also you might need to elevate the command prompt window for the listed command prompt commands, to do so search cmd or command prompt right click (or left click depending how your mouse settings are) and run as administrator.
    I tried the DirectX9 approach (forgot to put in my top message, will Edit)

    Nothing is overheating thankfully lol
    I'll try to figure out what all of that other stuff means to the best of my ability next xD
    (0)