Hot take: SE need to have a full on gameplay revamp to get things feeling fresh again.

Xeno nails it out of the gate pointing out how little the core gameplay changed with EW. Meanwhile for all it's flaws, one thing WoW nailed early on was shaking up the formula up fairly regularly, be it remaking all the talent trees, shaking up class balance or what not. Sure many people will always object to being turfed out of their comfy zone but it keeps the game fresh and stops things feeling stale.

Stale like FFXIV.