Bad lag again with NTT's NA server network

[Rehayem]

Yesterday I had high ping during the day, about 11:30 AM BST. Happened during my mentor run in Paradigm's Breach, and clearly I wasn't the only one as many EU peeps along had the same issue. It was very difficult to do any fight when buttons didn't register at all. However, nearing completion, my ping stabilized and it was so for the entirety of the day until I went to sleep, so it seems they might be doing something?



It seems to be still happening during the night, however that's where more or less I'm about to go sleep. This one happened at 1:30 AM my time (which is about 12:30 AM BST). It's weird how it skyrocketed to 530 ms in 1 second lol.



I'm curious if sending those tracert reports at highest ping helps? It sure somehow did for me, though I'm not sure if it's because of the reports or if they're fixing the issue behind the scenes. I sent those reports every 30min - 1h.

[Rehayem]

Oops, guess I jinxed it

[Zhuyan]

The EU players in my NA static are getting 800-1k ms pings. It is unplayable and we couldn't raid...
They used to have 160-250ms. Not great but fights got done. But not gonna play with how bad it suddenly got.

[AidaF]

In US on a regional ISP and getting random horrific stutter because the San Jose NTT node keeps dropping packets.

[Rehayem]

Imagine being a paying customer but can't play the game unless you have vpn on.

[Khryseis_Astra]

In US on a regional ISP and getting random horrific stutter because the San Jose NTT node keeps dropping packets.

Yes, the San Jose node has been an issue for months… it’s not as bad for me as it was, but it’s still bad. It’s more intermittent now, when it used to be constant. From the EU players posting tracerts, it looks like they’re also being routed through there.

[Maru_Schwarzlicht]

Are you guys by chance EU players? Apparently this is happening to all EU players in the past few days. every one of us is lagging really hard. all my EU friends are lagging pretty badly.

[Zhuyan]

Are you guys by chance EU players? Apparently this is happening to all EU players in the past few days. every one of us is lagging really hard. all my EU friends are lagging pretty badly.

Yes I am EU and I have been having really bad lag myself. Have to pay for a VPN to route my traffic properly now. Never had to do that since I started playing years ago, until now...

[Ylaun]

EU player on NA here too, I've had similar issues for a bit over a week now too. Yesterday it was mostly alright, with ping spiking around this time yesterday for about an hour, then going back to normal, then spiking again in the EU evening for another hour or two.
Seems to be spiking again today, at roughly the same time as it first did yesterday, hopefully the "going back to normal" pattern will repeat itself too.

[BBP]

is anybody aware of any progress towards solving this or are we doomed to give up our mains and friends behind?