Not sure why anyone is surprised by it. This is investing into the future. FF14 isn't going to be here forever, and the game is still at the top of the MMO market. Course a lot of you that post here somehow think Summoner is bad, when it's being played now more than it ever was.
D4 a challenge? It's a macrotransactionfest and is extremely unbalanced with a select few builds (with the right RNG dropped loot) destroying the hardest difficulty already without any effort. Class Builds don't matter when the top class/build is that much better than everything else. Such as Whirlwind Barbarian being better than every Druid Build combined by miles.
The only "Challenge" is Streamers doing Hardecore then purposely making silly mistakes to farm content or purposely playing the worst builds as those are more funny to look at then just destroying everything with the best build.
Lore is good? It barely acknowledges the events of D3, the game that came before it. We still don't have a conclusion to Leah's story which was promised during D3 but was promptly cut as they instead chose to chase the Esport scene and Seasons.
D4 is so full of macrotransactions at launch and will only escalate as players already beat the entire game in less than a week. Why, Players can already max their Battlepass in less than a minute if they have a credit card and has a FOMO infested Item Shop that resets weekly thus encouraging players to get all the premium currency that they can so that they don't "miss out", a strategy that WoW has used and still uses.
https://www.ggrecon.com/guides/diablo-4-monetisation/ - Already has all this. All of this Macrotransactions. Disgusting.