Noticing bad rubberbanding / lag in game? SE needs to dump their ISP NTT

[Themarvin]

Well your ISP need to do something about it then, VPN should never be the solution and if so, then you got to ask questions to your provider.

[Deceptus]

well depends on the terms of their contract with them are. they might not be able to do that. you don't know what might or might not be in it. there could be massive penalties for breaking it on their end.

Every contract worth a d@mn has a "expected workmanship" clause that basically says that if something isn't meeting a standard that a reasonable workman could perform it generally allows for restitution / resolution.

[Valkyrie_Lenneth]

Every contract worth a d@mn has a "expected workmanship" clause that basically says that if something isn't meeting a standard that a reasonable workman could perform it generally allows for restitution / resolution.

Changing isp within a data center is far more difficult than for consumers or small businesses.

[KeshLives]

Still seeing it in the East… we’re on Comcast so no one we can complain to!

Yeah, if you're on Comcast, you're screwed. Get another ISP if it's important to you.

[grinkdaboy]

the best part about this is that when something like this happened in JP, yoship issued a personal apology and had the issue resolved in less than a week. this has been ongoing for almost a month now

[KeshLives]

the best part about this is that when something like this happened in JP, yoship issued a personal apology and had the issue resolved in less than a week. this has been ongoing for almost a month now

Different cultures are different.

[TaleraRistain]

Every contract worth a d@mn has a "expected workmanship" clause that basically says that if something isn't meeting a standard that a reasonable workman could perform it generally allows for restitution / resolution.

Even if they are able to get released from the contract, there's the logistics of transferring their system infrastructure to a new one. They may be working on this behind the scenes and just can't say anything. Or might still be in some sort of negotiations. It's frustrating and I'm affected by it and do wish their was a bit more of some sort of acknowledgment, but I can also see where they may not be able to make changes quickly. Twelve knows even at my smaller business trying to make that sort of change takes time (and if you miss one path update suddenly your customers can't access the customer-facing application) so I can only imagine the red tape and headache at a larger scale.

[DrWho2010]

yes it's not as simple as simply flipping a switch on and off. they can't just go "bye NTT" and suddenly sign up with ABC company.

[NekoMataMata]

yes it's not as simple as simply flipping a switch on and off. they can't just go "bye NTT" and suddenly sign up with ABC company.

We know it's not that simple, but there's been absolutely no communication on the issue at all.

[KeshLives]

yes it's not as simple as simply flipping a switch on and off. they can't just go "bye NTT" and suddenly sign up with ABC company.

Yes, and even if you are switching contracts, getting a new connection from a new company takes time. In a datacenter, you run into datacenter politics as well...

It's not something you can just wish and make it so.