Noticing bad rubberbanding / lag in game? SE needs to dump their ISP NTT

[DrWho2010]

But they can do something about it. Simply say "If you don't figure out a way to resolve this we will be forced to find another provider to handle our traffic and you will lose out on whatever figure we are paying you and we'll not recommend you to anyone else in the industry"

well depends on the terms of their contract with them are. they might not be able to do that. you don't know what might or might not be in it. there could be massive penalties for breaking it on their end.

[Deceptus]

well depends on the terms of their contract with them are. they might not be able to do that. you don't know what might or might not be in it. there could be massive penalties for breaking it on their end.

Every contract worth a d@mn has a "expected workmanship" clause that basically says that if something isn't meeting a standard that a reasonable workman could perform it generally allows for restitution / resolution.

[Valkyrie_Lenneth]

Every contract worth a d@mn has a "expected workmanship" clause that basically says that if something isn't meeting a standard that a reasonable workman could perform it generally allows for restitution / resolution.

Changing isp within a data center is far more difficult than for consumers or small businesses.

[TaleraRistain]

Every contract worth a d@mn has a "expected workmanship" clause that basically says that if something isn't meeting a standard that a reasonable workman could perform it generally allows for restitution / resolution.

Even if they are able to get released from the contract, there's the logistics of transferring their system infrastructure to a new one. They may be working on this behind the scenes and just can't say anything. Or might still be in some sort of negotiations. It's frustrating and I'm affected by it and do wish their was a bit more of some sort of acknowledgment, but I can also see where they may not be able to make changes quickly. Twelve knows even at my smaller business trying to make that sort of change takes time (and if you miss one path update suddenly your customers can't access the customer-facing application) so I can only imagine the red tape and headache at a larger scale.