Let's Talk BS about this Maint for 4hours.....

[yukikaze_yanagi]

oh man, you cry like babies.

Producer/Director Yoshida here returning to the front lines after fighting against the flu.

Currently, a part of the development and operations team is focused on eliminating the issues with lag in Ul’dah and instanced raids as well as content congestion, prioritizing this work higher than patch 1.22. I deeply apologize for any inconveniences these issues are causing.

Also, in regards to the instanced raid occupancy issue, we have setup a timer on the outside of the instanced raids, and when the timer fulfills certain requirements, the specifications force cancel occupancy. Due to this, there are some instances where the instance numbers will still be reduced even though there are zero players occupying them.

Currently in order to resolve the above issues as well as eliminate the high amount of lag in instanced raids, we will not only be performing system adjustments, but we will also be addressing some underlying things such as server strengthening, so we ask for and appreciate your continued patience.

We are currently working with all our power to resolve these things to make it in time by the weekend peak time.

this mean performing changes to server hardware, that's because it takes so long for hotfixes.
Also, for all the internet guros here, a rolling restart of servers don't take 30 min :|

[Airget]

Ye know they may end up rotating later on but in it's current state it's much better to have a set time for maintenance rather then revolving it when they are on a strict schedule to push out 2.0. So with what's going on now it's early morning in Japan, not all of the work force is in to work on content for 1.0 and 2.0 so during this calm period they can work to fix the issues going on with the game and then get to work on future content once they are done. If say they did it in the afternoon in Japan like 2pm then it would just ruin the flow of things. They get into work, work on content and other stuff from 6am-2pm, then switch over to maintenance from 2pm-6pm then right back to content again from 6-10pm.

And they can't do it at the end of the day cause I doubt they really wanna work overtime if new issues arise. So if they do it at the start of the day and ends up running over the scheduled time, rather then having to work an extra hour they can deal with it while they are still scheduled. Sure downtime sucks but at least they've been good about weekends lol. And at least they don't seem to have any downtime planned for the Easter weekend.

[Aistaraina]

I fail to understand why people complain about when maintenance is. You can't play something else for a few hours, or read a book or something?

[Bayohne]

Greetings,

Unfortunately, there are always going to be times when maintenance will impact some regions more than others when running on a global scale. Maintenance is never targeted to disrupt the play of one region over another, so please don't think that it is.

As for the length of the maintenance, while a hotfix is being deployed with the maintenance, there are more critical things that are being addressed at the same time. Please take a look at the update notes here:

• Countermeasures have been emplaced to address the overcrowding issue for the instanced raids “The Aurum Vale” and “Cutter’s Cry.”
• Countermeasures have been emplaced for the issue wherein an instance continues to remain for “The Aurum Vale” and “Cutter’s Cry” even though no characters are inside it.
• Countermeasures have been emplaced to address the high server load in Ul’dah.
  * We will continue to monitor the situation regarding the above 3 issues.

• Items were restored on specific characters that experienced partial item loss during the World merge.
  * Since all lost items were restored in a bundle, players who obtained a unique item that they lost may now have 2 of the same unique items in their possession. If this is the case, we kindly ask that you toss one of them.
  * If this issue caused an item you had bazaared to disappear, then there may be a problem with the bazaar’s status. Please contact a GM vial GM Call and explain your situation to them.
  * Unfortunately, we will not be able to reverse any rollbacks that occurred during the technical difficulties following the World merge. We deeply apologize for this inconvenience and thank you for your understanding.

• The following issues have been addressed.

  • An issue wherein recruiting for a party sometimes causes the server to crash.
  • An issue wherein certain parts of the Config are displayed in Japanese. (Non-Japanese clients)

That said, I know that it can be frustrating when you want to play and there is maintenance, and we work to ensure to minimize it, but these updates and changes are important. Thank you for understanding in this matter.

[Dhalmel]

I fail to understand why people complain about when maintenance is. You can't play something else for a few hours, or read a book or something?

It's also at the crack of dawn in Tokyo right now. They're a Japanese company with servers in Japan with their server staff in Japan. Deal with it.
Doesn't really take much thought.

[carlosx]

what lv are you on RL? like 30? cos RL is borred!!!!!!!!! i want game!!!!!!.....[IMG][/IMG]

[darkstarpoet1]

Unfortunately, there are always going to be times when maintenance will impact some regions more than others when running on a global scale. Maintenance is never targeted to disrupt the play of one region over another, so please don't think that it is.

are you sure? how many patches or hotfixes have been done during jp prime time in the year and a half the game has been out? i'm not a eu player so they come back up close to my prime time, but i can see their point in the fact every single one has been done within their time.

would it be so bad to rotate the times on when they are performed? at least the eu players wouldn't feel like the black sheep that are targeted for every down time.

[Roj]

Greetings,

Unfortunately, there are always going to be times when maintenance will impact some regions more than others when running on a global scale. Maintenance is never targeted to disrupt the play of one region over another, so please don't think that it is.

As for the length of the maintenance, while a hotfix is being deployed with the maintenance, there are more critical things that are being addressed at the same time. Please take a look at the update notes here:



That said, I know that it can be frustrating when you want to play and there is maintenance, and we work to ensure to minimize it, but these updates and changes are important. Thank you for understanding in this matter.

Um...I don't think we are here to talk sense Bayohne lol but ty anyway.
Can I give Yoshi and his team a list of my days off work so he can STOP DOIN MAINTS ON THEM!!! whatda think?

[Atomisk]

it's called SE is a multi-million dollar company, get a 2nd and 3rd shift. I play mostly NA eastern time. or -5gmt. Patches are always running into this prime time, starting in the middle of it, or starting at the begining of it.

[Dragon]

Back in my day, we had to walk up both sides of the mountain twice before being able to get a connection to the main servers during maintenance, and that was before downloading the 12-hr patch.