Bad lag again with NTT's NA server network

[Ath192]

Im in a pretty unique position atm for the next few weeks. I have two different internet companies atm (both wireless atm), Spectrum and Fiber ATT. If interested I can post both of mine if requested.

Edit : In Central Texas

yes please, "tracert 204.2.29.87" no quotes on both and post please.

[Kestaa]

yes please, "tracert 204.2.29.87" no quotes on both and post please.

updated my previous post with results but here they are again jic

ATT Wireless
Tracing route to 204.2.29.122 over a maximum of 30 hops


4 * * * Request timed out.
5 * * * Request timed out.
6 13 ms 16 ms 23 ms 32.130.25.67
7 30 ms 12 ms 14 ms ae-5.a00.dllstx14.us.bb.gin.ntt.net [129.250.8.237]
8 11 ms 10 ms 14 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
9 90 ms 90 ms 89 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
10 99 ms 101 ms 102 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
11 99 ms 97 ms 102 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
12 105 ms 105 ms * xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 * 98 ms 97 ms 204.2.29.241
14 100 ms * 101 ms 204.2.29.122

Trace complete.




Spectrum Wireless

Tracing route to 204.2.29.122 over a maximum of 30 hops


4 49 ms * 19 ms lag-50.mcr11snavtxuu.netops.charter.com [24.175.33.180]
5 23 ms 24 ms 22 ms lag-23.rcr01hstqtx02.netops.charter.com [24.175.32.156]
6 18 ms * * lag-416.hstqtx0209w-bcr00.netops.charter.com [66.109.9.88]
7 19 ms * 87 ms lag-800.pr0.hou50.netops.charter.com [66.109.5.236]
8 * * * Request timed out.
9 * 140 ms * dls-b24-link.ip.twelve99.net [62.115.123.106]
10 * * * Request timed out.
11 30 ms 24 ms 25 ms dls-b23-link.ip.twelve99.net [62.115.138.65]
12 25 ms 24 ms 31 ms ntt-ic-325660.ip.twelve99-cust.net [62.115.156.249]
13 29 ms 27 ms 30 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
14 * 115 ms 64 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
15 67 ms 74 ms 68 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
16 65 ms 64 ms 60 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
17 73 ms 73 ms 79 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
18 67 ms * * 204.2.29.241
19 68 ms 70 ms 71 ms 204.2.29.122

[Ath192]

Im in a pretty unique position for the next few weeks. I have two different internet companies atm (both wireless), Spectrum and Fiber ATT. If interested I can post both of mine if requested.

Edit : here are the results in Central Texas, same computer just switching wireless connections from ATT to Spectrum

ATT Wireless:
Tracing route to 204.2.29.122 over a maximum of 30 hops

1 11 ms 9 ms 2 ms dsldevice.attlocal.net [192.168.1.254]
2 10 ms 5 ms 3 ms 108-218-196-1.lightspeed.snantx.sbcglobal.net [108.218.196.1]
3 4 ms 4 ms 4 ms 99.71.0.56
4 * * * Request timed out.
5 * * * Request timed out.
6 13 ms 16 ms 23 ms 32.130.25.67
7 30 ms 12 ms 14 ms ae-5.a00.dllstx14.us.bb.gin.ntt.net [129.250.8.237]
8 11 ms 10 ms 14 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
9 90 ms 90 ms 89 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
10 99 ms 101 ms 102 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
11 99 ms 97 ms 102 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
12 105 ms 105 ms * xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 * 98 ms 97 ms 204.2.29.241
14 100 ms * 101 ms 204.2.29.122

Trace complete.



Spectrum Wireless:

Tracing route to 204.2.29.122 over a maximum of 30 hops

1 2 ms 2 ms 2 ms 192.168.0.1
2 23 ms 14 ms 28 ms 072-177-160-001.res.spectrum.com [72.177.160.1]
3 63 ms * * lag-63.snavtxuu02h.netops.charter.com [24.28.133.149]
4 49 ms * 19 ms lag-50.mcr11snavtxuu.netops.charter.com [24.175.33.180]
5 23 ms 24 ms 22 ms lag-23.rcr01hstqtx02.netops.charter.com [24.175.32.156]
6 18 ms * * lag-416.hstqtx0209w-bcr00.netops.charter.com [66.109.9.88]
7 19 ms * 87 ms lag-800.pr0.hou50.netops.charter.com [66.109.5.236]
8 * * * Request timed out.
9 * 140 ms * dls-b24-link.ip.twelve99.net [62.115.123.106]
10 * * * Request timed out.
11 30 ms 24 ms 25 ms dls-b23-link.ip.twelve99.net [62.115.138.65]
12 25 ms 24 ms 31 ms ntt-ic-325660.ip.twelve99-cust.net [62.115.156.249]
13 29 ms 27 ms 30 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
14 * 115 ms 64 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
15 67 ms 74 ms 68 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
16 65 ms 64 ms 60 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
17 73 ms 73 ms 79 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
18 67 ms * * 204.2.29.241
19 68 ms 70 ms 71 ms 204.2.29.122

Ok, now you are going to do the following, "ping 204.2.29.87 -t" no quotes, let it run for 5 minutes or so, then do CTRL + C to cancel and post the end, how many packets were sent, and how many were received/lost. One time on ATT and the other on Spectrum.

[Kestaa]

yes please, "tracert 204.2.29.87" no quotes on both and post please.

Looks like I was using a different tracert than you (grabbed min from the old post) here are the results for both from 204.2.29.87

Spectrum
tracert 204.2.29.87

Tracing route to 204.2.29.87 over a maximum of 30 hops


4 27 ms 19 ms 18 ms lag-50.snavtxuu01r.netops.charter.com [24.175.33.176]
5 34 ms 18 ms 16 ms lag-24.mcr11snantxvy.netops.charter.com [24.175.32.216]
6 24 ms 23 ms 82 ms lag-23.rcr01dllatx37.netops.charter.com [24.175.32.146]
7 26 ms * 26 ms lag-14.dllstx976iw-bcr00.netops.charter.com [66.109.6.88]
8 * 28 ms 24 ms lag-0.pr3.dfw10.netops.charter.com [66.109.5.121]
9 28 ms 38 ms 64 ms ae3.cr7-dal3.ip4.gtt.net [208.116.212.9]
10 * 132 ms * ae8.cr11-dal3.ip4.gtt.net [89.149.139.205]
11 26 ms 26 ms 25 ms as2914.cr11-dal3.ip4.gtt.net [69.174.23.138]
12 * 36 ms 53 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
13 57 ms 57 ms 53 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
14 155 ms 85 ms 79 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
15 69 ms 69 ms 64 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
16 62 ms 67 ms 76 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
17 * * * Request timed out.
18 67 ms 72 ms 70 ms 204.2.29.87

Trace complete.

ATT
Tracing route to 204.2.29.87 over a maximum of 30 hops

4 * * * Request timed out.
5 * * * Request timed out.
6 20 ms 13 ms 47 ms 32.130.25.67
7 38 ms 19 ms 13 ms ae-5.a00.dllstx14.us.bb.gin.ntt.net [129.250.8.237]
8 * 13 ms 13 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
9 * 88 ms * ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
10 94 ms * 105 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
11 109 ms 102 ms 111 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
12 100 ms 102 ms 126 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 * * 94 ms 204.2.29.241
14 95 ms 97 ms 98 ms 204.2.29.87

Trace complete.

[Ath192]

Looks like I was using a different tracert than you (grabbed min from the old post) here are the results for both from 204.2.29.87

Spectrum
tracert 204.2.29.87

Tracing route to 204.2.29.87 over a maximum of 30 hops

1 2 ms 11 ms 3 ms 192.168.0.1
2 16 ms 16 ms 9 ms 072-177-160-001.res.spectrum.com [72.177.160.1]
3 27 ms 34 ms 27 ms lag-63.snavtxuu01h.netops.charter.com [24.28.133.145]
4 27 ms 19 ms 18 ms lag-50.snavtxuu01r.netops.charter.com [24.175.33.176]
5 34 ms 18 ms 16 ms lag-24.mcr11snantxvy.netops.charter.com [24.175.32.216]
6 24 ms 23 ms 82 ms lag-23.rcr01dllatx37.netops.charter.com [24.175.32.146]
7 26 ms * 26 ms lag-14.dllstx976iw-bcr00.netops.charter.com [66.109.6.88]
8 * 28 ms 24 ms lag-0.pr3.dfw10.netops.charter.com [66.109.5.121]
9 28 ms 38 ms 64 ms ae3.cr7-dal3.ip4.gtt.net [208.116.212.9]
10 * 132 ms * ae8.cr11-dal3.ip4.gtt.net [89.149.139.205]
11 26 ms 26 ms 25 ms as2914.cr11-dal3.ip4.gtt.net [69.174.23.138]
12 * 36 ms 53 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
13 57 ms 57 ms 53 ms ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
14 155 ms 85 ms 79 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
15 69 ms 69 ms 64 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
16 62 ms 67 ms 76 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
17 * * * Request timed out.
18 67 ms 72 ms 70 ms 204.2.29.87

Trace complete.

ATT
Tracing route to 204.2.29.87 over a maximum of 30 hops

1 3 ms 3 ms 15 ms dsldevice.attlocal.net [192.168.1.254]
2 4 ms 4 ms 3 ms 108-218-196-1.lightspeed.snantx.sbcglobal.net [108.218.196.1]
3 7 ms 2 ms 3 ms 99.71.0.56
4 * * * Request timed out.
5 * * * Request timed out.
6 20 ms 13 ms 47 ms 32.130.25.67
7 38 ms 19 ms 13 ms ae-5.a00.dllstx14.us.bb.gin.ntt.net [129.250.8.237]
8 * 13 ms 13 ms ae-2.r20.dllstx14.us.bb.gin.ntt.net [129.250.4.9]
9 * 88 ms * ae-2.r24.lsanca07.us.bb.gin.ntt.net [129.250.7.69]
10 94 ms * 105 ms ae-5.a01.scrmca03.us.bb.gin.ntt.net [129.250.2.7]
11 109 ms 102 ms 111 ms ae-1.a00.scrmca03.us.bb.gin.ntt.net [129.250.4.76]
12 100 ms 102 ms 126 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 * * 94 ms 204.2.29.241
14 95 ms 97 ms 98 ms 204.2.29.87

Trace complete.

No worries, thank you for your service, do the ping test now, remember let it run for 5 minutes each and clearly label them here. We'll see if Spectrum doesnt drop and ATT does. "ping 204.2.29.87 -t" no quotes, let it run for 5 minutes or so, then do CTRL + C to cancel and post the end, how many packets were sent, and how many were received/lost. One time on ATT and the other on Spectrum.

[Kestaa]

No worries, thank you for your service, do the ping test now, remember let it run for 5 minutes each and clearly label them here. We'll see if Spectrum doesnt drop and ATT does. "ping 204.2.29.87 -t" no quotes, let it run for 5 minutes or so, then do CTRL + C to cancel and post the end, how many packets were sent, and how many were received/lost. One time on ATT and the other on Spectrum.

ping 204.2.29.87 -t As "on the min" as I could with timing. fwiw both routers are not in the same room as my pc. Spectrum router was fluctuating between 3-5 bars for testing. ATT at a full 5 the entire time of testing. Im not a techy but hopefully this data can help out.

Spectrum Non Fiber Wireless
9:17- 9:22
Ping statistics for 204.2.29.87:
Packets: Sent = 185, Received = 155, Lost = 30 (16% loss),
Approximate round trip times in milli-seconds:
Minimum = 57ms, Maximum = 302ms, Average = 91ms

ATT Fiber Wireless 9:24-9:29
Ping statistics for 204.2.29.87:
Packets: Sent = 192, Received = 163, Lost = 29 (15% loss),
Approximate round trip times in milli-seconds:
Minimum = 93ms, Maximum = 127ms, Average = 97ms

[SonicRose]

I'm East Coast, NA

My service provider is ATT and I used the info Square provided to get this. Should be with a Fiberoptic wire, and I have a wired connection.

Tracing route to 204.2.29.122 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms dsldevice.attlocal.net [192.168.1.254]
2 2 ms 3 ms 2 ms 23-116-200-1.lightspeed.toldoh.sbcglobal.net [23.116.200.1]
3 4 ms 4 ms 1 ms 71.153.70.124
4 * * * Request timed out.
5 * * * Request timed out.
6 15 ms 13 ms 12 ms 32.130.17.77
7 19 ms 12 ms 12 ms cgcil402igs.ip.att.net [12.122.132.197]
8 62 ms 70 ms 63 ms 192.205.32.194
9 62 ms 65 ms 61 ms ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.4.239]
10 60 ms 60 ms 56 ms ae-1.r24.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
11 * * 117 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
12 * 117 ms 118 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
13 * * * Request timed out.
14 * 118 ms * 204.2.29.122
15 * 117 ms 118 ms 204.2.29.122

[Ath192]

ping 204.2.29.87 -t As "on the min" as I could with timing. fwiw both routers are not in the same room as my pc. Spectrum router was fluctuating between 3-5 bars for testing. ATT at a full 5 the entire time of testing. Im not a techy but hopefully this data can help out.

Spectrum Non Fiber Wireless
9:17- 9:22
Ping statistics for 204.2.29.87:
Packets: Sent = 185, Received = 155, Lost = 30 (16% loss),
Approximate round trip times in milli-seconds:
Minimum = 57ms, Maximum = 302ms, Average = 91ms

ATT Fiber Wireless 9:24-9:29
Ping statistics for 204.2.29.87:
Packets: Sent = 192, Received = 163, Lost = 29 (15% loss),
Approximate round trip times in milli-seconds:
Minimum = 93ms, Maximum = 127ms, Average = 97ms

It does thanks, Spectrum is affected it seems.

[Kestaa]

It does thanks, Spectrum is affected it seems.

Anecdotal: The rubberbanding has not been nearly as bad on spectrum as att. It does however dc me more. But at least its smoother over all. Still cant macro craft on either though :\

[LinaGiggles]

This is what I got when I did ticket and such. I don't know if I should even make new thread or just at least post here on this update.

Greetings,

Thank you for keeping in touch with the SQUARE ENIX Support Center.

We apologize for the confusion and inconvenience you are still having experience with. Unfortunately this is a known issue, at the moment is under investigation and procedure, we advise to please report this on the forum as a bug and to stay on the lookout for any update on the Lodestone. We can only ask for you patience for the time being.

We thank you for understating this matter. If you ever need further assistance, do not hesitate to contact us. Have a great day and please take care.

Thank you,
Veronica
SQUARE ENIX Customer Support
_____________
If you need any additional assistance with this concern, please reply to this email directly. If you need assistance with a new concern, please visit the SQUARE ENIX Support Center and submit a new support ticket at: https://support.na.square-enix.com. Additionally, we have a survey that you may fill out to provide your customer service feedback and suggestions once your ticket has been closed.