Read my post the auto delete is 45 days the notification to demolish was 15. I was in the hospital for 4 days --they email was sent on the 18th and they demolished the house on the 20th, so when I got back home on the 20th my house was gone.GM's wouldn't have been able to prevent the auto-demolition. It would have been 45 days since you last entered your house. I'm sorry you had a hospitalization as the cause but there's no stopping it unless SE stops it for everyone in the region.
Their lack of ability to assist you wouldn't be a poor way to conduct business, that's just how the game is.
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