Why not? We have cutscene, cutscene, cutscene in a videogame and yet it somehow works. If you enjoy ARR, good for you, but for average MMORPG player, it's too long with a story that isn't interesting and doesn't pay off for the insane time investment.
Worldbuilding is also shit excuse, since even that could be condensed so much more and still portray same amount of lore. And if it was more condensed, player will remember more since they won't need to remember all the useless filler.
Since this wasn't linked in a thread yet, here's Josh Strife Hayes's video on why videogames should be good from a start and not after X hours. Whole video is on point and perfectly fits current state of new player's experience in FFXIV.
https://www.youtube.com/watch?v=Xtdaby3q6NI