The reason FFXIV is lacking content is because of casualization.

[Stormpeaks]

I mean this is what comes out from these people shilling for this company, they will tell you about how much they like to play other games and to deal with their real life work, families etc, while also praising that they dont have to play the game at all and can catch up in a single day, this is the "content" FFXIV has to offer, which basically is nothing

This whole FF16 and graphical update thing is literally just people coping, the "graphical update" is literally what modders have been doing for years, it's nothing extraordinary, as for FF16, it's just another boring game that will not be on the level of XIV whatsoever but that they'd rather put all their money on instead of putting it on FFXIV at the same time leading to this absolute lack of content and the general boredom of a lot of people