Quote Originally Posted by Zebraoracle View Post
No one's saying something like Square should go back and fix pre-existing hats. But it should be expected that any new hat, especially from the cash shop, works for all races, especially if real money is involved.

Just because you don't care about your ears being cut off doesn't mean that this isn't an important issue. All races should work, period. If you don't see fixing issues with the player's character as important then your priorities are really weird.
For me (and I insist on the "for me"): the gameplay is much more important. It affects the whole playerbase, whether you're a casual or hardcore gamer; whether you RP or not; whether you're a tank, a healer, a jack-of-all-trades or a class obsessive. It's just a matter of priority... And despite the way you end your message, it's not particularly "strange" to work by priority.

@Verdeluck, let me answer you in the same message: I can't answer you in detail about the new equipment, but I suspect it works here like in WOW? In WOW, many hats, new or old, simply removed the hair. Because the game was coded in such a way that wearing a hat was understood as a hairstyle in its own right. So the two were not compatible. I wouldn't be surprised if there was a blockage of that kind here, because as you rightly point out: otherwise it wouldn't make much sense for them to voluntarily exclude the new races.