A) It's a live service. We pay a subscription fee, of which some part goes to fund active development of the game. They're under no obligation to acknowledge anything we say, but we are under no obligation to continue paying either.
B) There's nothing ridiculous being asked for. FFXIV is not run by a small company by any means. I wouldn't dare say it'd be easy, but they can absolutely do it. They simply don't prioritize it.
C) I'm criticizing the developers for their priorities and their lack of keeping up with their competition. I'm not "demanding" anything.
D) You're incorrect about it only being art assets. New races have a ton of considerations.
All that said, I don't understand your goal here, honestly. You readily admit these things would be nice to have, but then feel the need to tell everyone else in this thread they're wrong for asking for it. You complain about people wanting to voice their concerns (when it's what they were actually told to do mind you), yet still feel compelled to view and comment in the threads that contain the things you supposedly hate. You're literally in every single one of these threads arguing with people. Do you just like arguing for the sake of arguing? If the game itself is satisfactory to you, why are you even here all the time instead of playing it?
I'm actually kinda curious how things work if all goes as you want and nobody expresses anything they want from the game. Do you expect the developers to be mind readers? To magically know when people have concerns about things? You think people will just blindly pay a subscription fee and buy the latest expansion if this game falls far behind it's contemporaries?
If they want to support this game for another decade, as alleged, they will absolutely need to make changes to keep up with other MMOs. The glamour system is part of that. FFXIV has built up a ton of (well deserved imo) good will over the years that allowed people to overlook significant issues, but the problem with relying on good will is that it eventually runs out. This game will not last another decade on good will alone.