Why do Mi’qote ears go through Snow’s hat but not Hrothgar ears?

[Midareyukki]

What I can say is that being frustrated does indeed give us nothing and Square Enix is just as likely to set things aside as "people are too angy".

...BUT we did have at least ONE thread where people pointed out "Hey, there are these flaws, this is what your fans think and want, please be more aware of things going forward".

And the only thread they ever answered was one where people went to express their outrage and frustration, so really Square only has itself to blame for that. If frustration is the only thing that gets them to reply at all, then people can't blame others for acting out of frustration against the devs whenever something happens.

Clearly that's the only thing Square looks at. So c'est la Square.

[Deveryn]

What I can say is that being frustrated does indeed give us nothing and Square Enix is just as likely to set things aside as "people are too angy".

...BUT we did have at least ONE thread where people pointed out "Hey, there are these flaws, this is what your fans think and want, please be more aware of things going forward".

And the only thread they ever answered was one where people went to express their outrage and frustration, so really Square only has itself to blame for that. If frustration is the only thing that gets them to reply at all, then people can't blame others for acting out of frustration against the devs whenever something happens.

Clearly that's the only thing Square looks at. So c'est la Square.

It's a flaw that was acknowledged from the release of the race. Short of actually having this work done, it doesn't seem like there's anything that could be said to satisfy anyone, as that's something else to hold them to or misinterpret. They'll say something when they're ready. That's always how it goes.

[Midareyukki]

It's a flaw that was acknowledged from the release of the race. Short of actually having this work done, it doesn't seem like there's anything that could be said to satisfy anyone, as that's something else to hold them to or misinterpret. They'll say something when they're ready. That's always how it goes.

Not necessarily. One thing is it not satisfying everyone. It's to be expected.
Another thing is satisfying absolutely no one. That's a sign that you're not doing something right.

Even if in the end it's futile because that was their choice, it's still irresponsible to leave it like this when the playerbase that actually does make use of their hard work is saying "no one is satisfied".

As for them saying something when they're ready? Sorry but, while I agree that's appealing and that's how it should be, that is not at all how it goes.
Example? HROTHGARS THEMSELVES. Many features within this game were thrown in for the hell of it, without nary a thought. What we got was them saying "Oh we'll make this, expect XYZ" and then fail to properly deliver. So no. It doesn't go down that way too often, and it's gotten noticeable. It should be, but they don't do it.

And there is something that could be saying to satisfy Hrothgar players, you really just need to read what Hrothgar players have been saying in the threads they make.
No one's expecting them to do things overnight, as I said. THAT is unrealistic.
And no one is expecting them to just up and actually admit "hey, Hrothgars are a Limited Race". It'd spark too much controversy for them to do so.
We'd like them to be more open and transparent about the process they have into making this race's stuff, at least more than an unconvincing "it's too hard". But no company would do that, that's just not how they work. It'd be an exceptional case.
So failing that, what is it that we "whine about", like you yourself put?

We want 3 things:
a) We want to know what their plans for the future are in regards to us and be forthright about what it is that they see in us. Just to know what to expect and what not to expect. So far all we've had were statements that immediately got contradicted. And "what they see in us", as in, what are we a Joke Race? A Limited Race? A "too long, didn't finish" race?? Where do we stand?
b) We want them to take this seriously. To allocate the proper time and resources into making said content actually feel worth expecting. And don't say "Oh but they don't have time and resources", when this game is planned into phases eons before anything is even announced.
c) We want them to operate based on feedback from Hrothgar players. Because it doesn't seem they've been working with what we've been telling them in mind. Just look at April 1st.

That isn't unrealistic nor is it something that they'd misinterpret. It's as simple as that. Any company would seek to do this unless they've actually given up on their product. Which SE insists so much they haven't.
It's also going to be a generic answer, which they're fond of. The issue is just how they do that generic answer. Because constantly spamming "it's too hard" when difficulty isn't the problem, OTHER FACTORS are, makes them look like liars.