Part of the problem is that they more than likely have nothing planned & will do nothing to "fix" the issues with Hrothgar/ Viera.

This will remain the status quo until the proposed changes to character creation/ graphical in 7.0, because why spot fix particular issues when the whole of the system can be revamped?

Now this leaves the player base with the task of making the their voices heard as to whether or not the whole of the character models being recreated. The simple fix for Viera is to hide the ears or fold them completely down to the hair, the Viera still share the same head shape/ design with the original character races. Why the decision to make Hrothgar so different is the true mystery.

Thing is, Yoshi told us Hroth was always meant to be a limited race (i wont bother looking for the live letter proof but it was there., he said more on what Hroth would not have or be than ever mentioning Male Viera.