Good going Square !

[Mikey_R]

It isn't just a simple case of logging into a different character while you wait. Consider the fact you cannot cancel the transfer half way through, this means something is happening at the back end that could cause issues if it was stopped halfway through. With this in mind, the Devs are still going to put plans in place for when it DOES happen. This is going to require the server to find your character, make sure nothing was broken (likely by comparing it to a backup) and try and get it back to the home server. All of this takes time. Now, they might also have tested what happens if a character is in this state and you try logging into another character, who knows what could happen to the one stuck in limbo, waiting to get back as you have effectively issued a log out command to a character that isn't even logged in.

Now, I'm not going to claim to be an expert by any stretch of the imagination, but blindly saying that no testing was done, when the complete opposite is most likely true, shows some level of ignorance on the subject.

[Stormpeaks]

It isn't just a simple case of logging into a different character while you wait. Consider the fact you cannot cancel the transfer half way through, this means something is happening at the back end that could cause issues if it was stopped halfway through. With this in mind, the Devs are still going to put plans in place for when it DOES happen. This is going to require the server to find your character, make sure nothing was broken (likely by comparing it to a backup) and try and get it back to the home server. All of this takes time. Now, they might also have tested what happens if a character is in this state and you try logging into another character, who knows what could happen to the one stuck in limbo, waiting to get back as you have effectively issued a log out command to a character that isn't even logged in.

Now, I'm not going to claim to be an expert by any stretch of the imagination, but blindly saying that no testing was done, when the complete opposite is most likely true, shows some level of ignorance on the subject.

So it's acceptable that once you start the process on a character on an account, you cant log in on any account at all, no matter the datacenter and world/character, I see. And no, this was not tested in the slightest, else this wouldnt have happened.

[Myrany]

So it's acceptable that once you start the process on a character on an account, you cant log in on any account at all, no matter the datacenter and world/character, I see. And no, this was not tested in the slightest, else this wouldnt have happened.

Just to ask the question are all the accounts you tried to log in with on the same SE account ie same email? It could be that the problem ties up the the account at SE level rather than the game account level.

[Stormpeaks]

Just to ask the question are all the accounts you tried to log in with on the same SE account ie same email? It could be that the problem ties up the the account at SE level rather than the game account level.

No they are not, they are completely separate. They all give the same error, you are literally completely locked out of the game no matter the account.

[Myrany]

No they are not, they are completely separate. They all give the same error, you are literally completely locked out of the game no matter the account.

ok ty it was just a thought along the troubleshooting lines.

[Larirawiel]

No they are not, they are completely separate. They all give the same error, you are literally completely locked out of the game no matter the account.

Mhhh, is it possible, that you can use another internet connection? Or a VPN? Maybe it works. And clear your Internet Explorer cache. It can also cause much trouble.


Cheers

[Stormpeaks]

Mhhh, is it possible, that you can use another internet connection? Or a VPN? Maybe it works. And clear your Internet Explorer cache. It can also cause much trouble.


Cheers

Wasnt my internet, it was a server issue, now that they shut down DC travel it works again.

[LianaThorne]

It isn't just a simple case of logging into a different character while you wait. Consider the fact you cannot cancel the transfer half way through, this means something is happening at the back end that could cause issues if it was stopped halfway through. With this in mind, the Devs are still going to put plans in place for when it DOES happen. This is going to require the server to find your character, make sure nothing was broken (likely by comparing it to a backup) and try and get it back to the home server. All of this takes time. Now, they might also have tested what happens if a character is in this state and you try logging into another character, who knows what could happen to the one stuck in limbo, waiting to get back as you have effectively issued a log out command to a character that isn't even logged in.

Now, I'm not going to claim to be an expert by any stretch of the imagination, but blindly saying that no testing was done, when the complete opposite is most likely true, shows some level of ignorance on the subject.

I'd like to think an overall check of whether it works was done but I feel like they don't properly test the systems being swamped by users trying to access it.

For example, the housing bug happened during the first wave when the largest number of winning plots would have had to be processed. When Endwalker launched, people had the issue of being constantly kicked from queue because of how many people were logging in at one time. Now, we have this, most likely occurring from too many people trying to use it at once.

I'm not an expert either but I feel like there should be a way to properly stress test these systems beforehand so issues like this can be limited.