July 4th 24 hr Maintenance

[Tylandria]

Not a major holiday. 1 Country celebrates it. One. Not a major holiday. Not even close. Also, I suggest you check the numbers on the majority of where this game is played in a single country. It isn't the US. Surprise!

[Katalyn]

Not a major holiday. 1 Country celebrates it. One. Not a major holiday. Not even close. Also, I suggest you check the numbers on the majority of where this game is played in a single country. It isn't the US. Surprise!

You are right, it is a holiday specific to one country. However, this is also true of most secular Holidays.

I'm not sure how you are defining a major holiday. Since I never defined it, I can see why maybe this would cause confusion. So for the point I'm trying to make, I'd define a major holiday as a national holiday where the majority of people in that nation are likely to be home from school, work, and etc. I know it's an offensive and close-minded position, but I still think if you are operating a service in different regions then the best customer service practice would be to consider these holidays and not take your service down for 24 hours on such days.

[Xaruko_Nexume]

Not a major holiday. 1 Country celebrates it. One. Not a major holiday. Not even close. Also, I suggest you check the numbers on the majority of where this game is played in a single country. It isn't the US. Surprise!

I never said it was. Also, repeating yourself doesn't make you more right.

[Bringer-of-Omens]

Not a major holiday. 1 Country celebrates it. One. Not a major holiday. Not even close. Also, I suggest you check the numbers on the majority of where this game is played in a single country. It isn't the US. Surprise!

Just curious, but where did you get your numbers? According to https://ffxivcensus.com/ almost half of the characters are in America, and America has more than twice the number of characters as Japan and more than one and a half the number of characters as Europe. As a data nut I am always interested in such things. Look forward to your source of information as well. Thanks in advance for sharing.

Worldwide: 26,182,117
America: 12,701,623 (48.51%)
Japan: 5,532,619 (21.13%)
Europe: 7,797,475 (29.78%)

[Kolsykol]

Just curious, but where did you get your numbers? According to https://ffxivcensus.com/ almost half of the characters are in America, and America has more than twice the number of characters as Japan and more than one and a half the number of characters as Europe. As a data nut I am always interested in such things. Look forward to your source of information as well. Thanks in advance for sharing.

Worldwide: 26,182,117
America: 12,701,623 (48.51%)
Japan: 5,532,619 (21.13%)
Europe: 7,797,475 (29.78%)

Based on those numbers the majority of the games population is not from the US.
Regardless tho it's hard to find real data on this, especially with people who don't have a Lodestone profile etc.
This is also accounts I believe and not active players.

It doesn't really change anything even if say the US playerbase made up for 51%.
It's still a Japanese studio and it's still ridiculous to expect them to reschedule things because there's a holiday in the US.

[Zanarkand-Ronso]

It's still a Japanese studio and it's still ridiculous to expect them to reschedule things because there's a holiday in the US.

Ive seen this a few times that people like to think Japan has to change everything for America...
Its..kinda bothersome..if not worrysome behavior.

[Shougun]

Ive seen this a few times that people like to think Japan has to change everything for America...
Its..kinda bothersome..if not worrysome behavior.

I mean it would be weird to schedule your 24 hour maint. in the middle of gold week or lunar new year too...

There are some people who think Murica #1 who gives a kweh about the rest of the world - which is wrong, but if you were easily able to incorporate major moments it would make sense to therefore do so. Especially for major markets, like obviously US is for FFXIV.

Though the idea of easy might be less fairly quickly. "Why didn't you add my country's holiday to the calendar- we make up 10% of the market!" .. lots o 'woopsy' then.

The other aside is I wonder what % of Americans have the 4th off lol. I've had a few companies that do (and obviously gov related fields that are non-essential), but uh.. I know there are quite a few that don't. Certainly more are off during Lunar New Year than the 4th, particularly Lunar since it's international. Maybe scheduling on Lunar is like scheduling on Christmas XD.

[Nizzi]

There are some people who think Murica #1 who gives a kweh about the rest of the world - which is wrong, but if you were easily able to incorporate major moments it would make sense to therefore do so. Especially for major markets, like obviously US is for FFXIV.

It's not wrong at all, our holy blessed American Independence Day is so important that Square Enix is shutting down their biggest money maker in observance for the greatest democracy the world has ever known. This game is even offered in 4 languages - Japanish, German (we beat them in the war), French (we saved them in the war) and AMERICAN. That means we're 1/4th of the languages and 4/4 of the WINNERS. Somewhere in the world, a Bald Eagle perched on Yoshida's shoulder sheds a single tear in remembrance for our freedoms. I applaud them for this great decision. It is not enough that America is celebrating the 4th of July - the rest of the world must celebrate it as well.

[Bringer-of-Omens]

Based on those numbers the majority of the games population is not from the US.
Regardless tho it's hard to find real data on this, especially with people who don't have a Lodestone profile etc.
This is also accounts I believe and not active players.

It doesn't really change anything even if say the US playerbase made up for 51%.
It's still a Japanese studio and it's still ridiculous to expect them to reschedule things because there's a holiday in the US.

Interesting perspective. I work in international business and we cater to our paying clients in their localization and work within their convenience, not ours. Always fascinating to hear how little the customer is considered in other locales. Mind sharing which country you are in? I thirst for knowledge. Thanks in advance.