Yeah, and they weren't the only ones. None about what you said makes Viera any different than Hrothgar. The differences come in Endwalker proper, and especially the escalation of 6.2.
And what we want isn't "sorry", it's transparency in their replies. Because "It's too hard" and leave doesn't exactly say anything. So much in this game was also "too hard" and they did it. So why pool all the fuss on races?
Plus. It's clear that what we need is an overhaul. Like you said, it's unlikely to change how we're done. And I agree: it seems all it will be is a texture upgrade.
So it's less "Oh we're sorry that we can't" and actually explain to us why it is they're choosing to single us out. More than whatever theory we can conjure, more than just tell us "it's hard, period". We want to know why it is, and if there really is nothing they can do. And if there is, why aren't they doing it?
Is it textures, polygon count, PS3 artifacts, engine issues, issues with staff number, money being allocated?
They'd still be nagging him, sure. It's why I said "damned if you do, damned if you don't". But if there's any effect at all it would have, it'd certainly reverse some of the mistrust the playerbase has on him.
Because one thing is him dropping an answer and leave, another thing is him dealing with a situation very poorly. He's always been throwing and dropping answers. This time the situation caught fire. So one statement from him with actual recognition of the people that came forward WOULD speak volumes more than whatever they have done. But at that point, Churro, it really is up to you to trust in that. It's not up to me to convince you that it will. It won't work on everyone, but it would work to appease just enough to matter.
Still. It's obvious the game is dropping in quality anyway overall. Blind is anyone who isn't seeing it. As you said, it's not just on Hrothgar, nor just contained to Viera. It's spreading, slowly, and it'll reach a lot further than just two races.
But I maintain what I said. If no one says anything at all, that quality will continue to drop harder. If there's something said, at least they can't justify it with "well, people didn't say anything, so we thought it was okay". It wasn't okay. So if you know it's not okay and will still do it, then you should explain your reasoning.
And keep in mind, that "no one said anything, we thought it was ok" is exactly why Yoshida claims to have been so surprised. We weren't loud enough. So now we're writing. If he ignores it, it's on him.