Getting an Error at launcher bootup

[Dynratygus]

Good morning and thank you for the reply.

For any one still experiencing the issue, could you try the following:

. Delete or rename the "etc" folder that exists within the game's installation folder. Please also check the game folder in "My Games" as well.

Below are the default locations for the installation folder:

- Standard Windows version -
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn

- Steam version -
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online


Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Eun-Jae]

Good morning and thank you for the reply.

For any one still experiencing the issue, could you try the following:

. Delete or rename the "etc" folder that exists within the game's installation folder. Please also check the game folder in "My Games" as well.

Below are the default locations for the installation folder:

- Standard Windows version -
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn

- Steam version -
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online


Thank you for visiting the Final Fantasy XIV Technical Support Forums

I deleted everything related to the game and reinstalled and the same thing happening, the steam discussion boards are all messed up too from the looks of things

[Amarisu]

Don't have this folder at all.

[Eun-Jae]

Don't have this folder at all.

same here, no ect folder anywhere

[freakish0ne357]

neither do i

[Joiry]

Is there a way to transfer an account off of Steam. I'd even be willing to buy a new license ... not sure why I bought it that way to start, but it has zero upside and lots of problems.

[Gorskamechka]

I don't have folders with that name...

[IronLordEXO]

Good morning and thank you for the reply.

For any one still experiencing the issue, could you try the following:

. Delete or rename the "etc" folder that exists within the game's installation folder. Please also check the game folder in "My Games" as well.

Below are the default locations for the installation folder:

- Standard Windows version -
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn

- Steam version -
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online


Thank you for visiting the Final Fantasy XIV Technical Support Forums

I don't have that folder anywhere in my PC and I still can't launch.

[Mesarthim]

I don't have that folder anywhere in my PC and I still can't launch.

Because it's not a local issue. Steam is just overloaded in this case due to the steam summer sales. If you can open the launcher and get the error to try again later, just repeatedly hit the cogwheel and back arrow to refresh the login until it shows up. That's all you can really do in this instance.