New hrothgar hairstyles are really bad.

[Akimori]

I refuse to believe that he was indeed that dense.

As much as I want to give him the benefit of the doubt, his tone deaf response says he was not expecting the huge backlash he received for this update. Quite the opposite really. I think he was expecting 1 of 2 things

1. No one would care

2. (this seems unlike him) I think he expected to receive thanks for the minimal effort put into the update (since the tone deaf response from some of the game's players seem to praise him for the very dirt he walks on)