Quote Originally Posted by HyperiusUltima View Post
I'll be honest: Honey's right in this regard because they have said many times in the past to go to the Official Forums to tell them feedback. Yet we haven't gotten feedback from them except only every 3-4 months. Also, Honey is not thinking in that mindset - instead, they are simply laying down facts. We've got social media, we've got Reddit, we've got Twitter, Facebook, etc. Yet, they don't take their feedback from Social Media necessarily; they take it from the Official Forums since that is their medium for feedback. All social media really does is affect XIV's PR. That's it.

I've used and watched the Forums for years and there are some things that were implemented from the Forums, and other things that are more often than not put off that are important because it's not feasible for them or they simply don't want to touch it with a 32 ft. pole for a while. All in the name of keeping their casual base happy. If you're unsure on the subject, perhaps you should go watch some stuff from Misshapen Chair's video on how they're hurting their Veteran Players.
Of course they're going to direct peopel here. Because it's the most organized place for them to receive feedback.

But them directing people here doesn't automatically mean all 'non here' places don't exist or don't matter. The developers would be REALLY stupid to say 'oh but the forums say this so that clearly is everyone even though we see all these other sources saying otherwise'. That'd just be idiotic... but ASKING people to try their best to keep it centralized is still a good idea, even if you use feedback from a lot of places. (And I 100% assure you they DO take feedback from a lot of places. They'd be stupid to turn down data they have easy access to. No game developer is going to be so idiotic as to turn down data.)