Quote Originally Posted by Merryl View Post
There are 2 separate npc things now. The trust system for shadowbringer or endwalker dungeons and now new support system npcs for arr dungeons.
Not exactly. Trusts was always two systems in one – the "scenario mode" version with story-appropriate NPCs at preset levels, and the fixed group of "avatars" that you had to level up. Now that has been split apart into duty support, which incorporates what was previously scenario mode, and the trust system is now strictly the avatars.