I think they let the anticipation of housing wards in ishgard inform their decision of expanding the wards, as well as making the current lotto system that enabled more people to participate. My heart goes out to the devs working on FFXIV so diligently and I'm hoping that they don't take this feedback too harshly. Especially mine since being a long term player of the game, it feels like old problems that never got addressed are just continuing.