What is going on with Square Enix and the 14 team?

[Oglaf]

Maybe I'm cruel, but I expect more than babysteps to fix basic functions and features from a multi-billion dollar company.

But that's the point that many refugees doesn't understand, Square Enix is a multi-billion dollar company, but each project operates like a company itself and has a budget based on their expected profit.
It might be mind blowing but SE treated FFXIV like an underdog until ShB release. The team has grown since then but in development there is a saying "3 women can't birth in 3 months", it will take time to show results which I believe we might see in next expansion.