New hrothgar hairstyles are really bad.

[Allegor]

Precisely this. It appears that other people were able to go in and figure out the inner workings of these models while the people who are being paid to do this job couldn't or wouldn't. Are their schedules for work so packed that no time could be spared for this? Because nothing in this situation adds up.

That's the most confusing part. I won't pretend to even understand anything about coding, but if it took modders not even 6 hours after patch release to fix the ears, I kinda question if it really would've taken the devs - the people that created the race - more than, idk, an evening to achieve the same results. It really sounds like a case of "they wouldn't" rather than "they couldn't"