What you guys said. I felt the same about Viera since day 1. I didn't like them (concept and design they were another pretty girl in the ocean of pretty girls) and was upset because I thought that they were the reason for all of Hrothgar's shortcomings. Having been pushed at the same time and from their design to their implementation it was clear about who the devs cared more.
But even with that, I don't resent the fact that they have been added. No, it's not Viera's fault it's the devs. They shot themselves in the foot by saying this would be the last race they will add. They could have simply said we can only add 1 race at a time. Pushed one first and waited until 7.0 to add the other race that they wanted to add in Shadowbringers (the order doesn't matter in this instance, cause they would have told the players that they will be coming). This way both groups would have been happy to receive well cared for complete models.
Even though deep inside I still am resentful about Viera, their addition made Hrothgar a poor mess that you apparently need a rocket science degree to fix, then Female Hrothgar got shafted for Male Viera. And before anyone says I want to point out that in the reveal for Male Viera they said that they weren't ready so that is why they were pushed back, only to say in the next live letter that they didn't even choose a design for them yet. I don't know about them but "they are not finished yet" =/= "didn't even start". Cause the design is literally what you choose in the first 2 to 3 weeks of work.