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  1. #71
    Player
    cynical_baby's Avatar
    Join Date
    Mar 2015
    Posts
    94
    Character
    Zoe Quintel
    World
    Lich
    Main Class
    Ninja Lv 90
    It's really disappointing, that they don't care about these players. Probably because it is only a small minority that will have problems with it, and they don't lose enough money to care about us
    (0)
    Last edited by cynical_baby; 02-11-2022 at 10:01 PM.

  2. 02-11-2022 09:26 PM

  3. #72
    Player
    JinM's Avatar
    Join Date
    Mar 2019
    Posts
    17
    Character
    June Snow
    World
    Midgardsormr
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by Bearded View Post
    I did not say it was ideal but sadly it is all down to the contract and T&C's you agreed to when you purchased the game via Steam - they trapped you that's what they want - to be the only place you purchase content from.
    No one agreed to these limitations they are implementing 8 years after the fact and there was zero communication that this would ever be a thing 8 years ago. If this was a thing from the first day FFXIV existed on steam it would be understandable like how it is on PS4, but no reasonable customer should agree to eat up limitations that were not there and had no communication that they would be there so far down the line.

    And this applies not only to steam users, if SE added annoying inconveniences to non-steam users I'm sure people wouldn't be happy if i told them this is what they agreed on on the terms they agreed on when registering.

    If it's not possible to add a windows license to our account i want the dev team to at least explain why it's not possible, instead of them lying to us that it's for our security when it isn't.

    Until they officially explain why it's not possible we have every right to ask for a way to buy out of steam, that's why this forum exists in the first place.
    (7)

  4. #73
    Player
    Arkfrost's Avatar
    Join Date
    May 2016
    Location
    Gridania
    Posts
    161
    Character
    Luma Arkfrost
    World
    Phoenix
    Main Class
    Dragoon Lv 100
    Quote Originally Posted by Bearded View Post
    I did not say it was ideal but sadly it is all down to the contract and T&C's you agreed to when you purchased the game via Steam - they trapped you that's what they want - to be the only place you purchase content from.
    I didn't purchase it via steam. A friend gifted it to me, and I had no clue what I was getting into back then. I didn't even sign the T&C when my key was bought. That was what my friend did.
    Also, as was pointed out before: people did not agree to these T&C back then.
    (7)
    Last edited by Arkfrost; 02-11-2022 at 09:45 PM.

  5. #74
    Player
    Navastro's Avatar
    Join Date
    Feb 2022
    Posts
    3
    Character
    Navastro Navis
    World
    Phoenix
    Main Class
    Dancer Lv 71
    There are two easy solutions to this problem.
    1) Let people add additional license to their service account. If their agreement with Steam doesn't allow that (which is probably the reason it is like it is) do 2)
    2) Allow Steam users one time character transfer to a new service account with standalone windows license. Don't make a system to do it for everyone but do it when someone contacts support.

    I understand not wanting to allow character transfers for RMT reason but not allowing to do it by one time exception is crazy. I'm not affected by your problems but it makes me sad when I hear about years and years of progress, achievements and collections gone because of lost Steam account or region problems.
    (1)

  6. #75
    Player
    Azuri's Avatar
    Join Date
    Dec 2021
    Posts
    769
    Character
    Azuri Aeru
    World
    Phoenix
    Main Class
    Red Mage Lv 100
    Quote Originally Posted by JinM View Post
    No one agreed to these limitations they are implementing 8 years after the fact and there was zero communication that this would ever be a thing 8 years ago. If this was a thing from the first day FFXIV existed on steam it would be understandable like how it is on PS4, but no reasonable customer should agree to eat up limitations that were not there and had no communication that they would be there so far down the line.

    And this applies not only to steam users, if SE added annoying inconveniences to non-steam users I'm sure people wouldn't be happy if i told them this is what they agreed on on the terms they agreed on when registering.

    If it's not possible to add a windows license to our account i want the dev team to at least explain why it's not possible, instead of them lying to us that it's for our security when it isn't.

    Until they officially explain why it's not possible we have every right to ask for a way to buy out of steam, that's why this forum exists in the first place.
    They will never openly state that not letting Steam users out of Steam eco-system is part of the contract. You don't openly lay blame on your business partner in such cases. But at the same time it is a known fact that repeats in pretty every MMO or other online game available both on Steam and through standalone launcher. No matter how unfair it may seem, I can understand why SE isn't willing to breach a multimillion contract in favor of relatively minor amount of customers who will end up inconvenienced by these changes.
    (0)

  7. #76
    Player
    Aishikai's Avatar
    Join Date
    Feb 2022
    Posts
    7
    Character
    Null Moon
    World
    Zodiark
    Main Class
    Marauder Lv 74
    So which licenses have to "match" on steam? I launch the game in my main steam acc with a copy of ARR I bought for another acc I lost access to years ago. Since you can't buy another key, I made another steam account (to which I thankfully at least have access to), bought ARR and the expansions there and then kept launching the game from my main. Then I saw you could buy the expansions in your main, so I did.

    Basically I've got up to Stormblood registered in my alt account and up to endwalker on my main acc.
    My guess is I'll have to link with the alt?

    EDIT: If it checks for product keys rather than licenses it's gonna screw tons of people over. And if ALL keys have to match, I'm boned
    (2)
    Last edited by Aishikai; 02-11-2022 at 10:22 PM.

  8. 02-11-2022 11:47 PM

  9. #77
    Player
    Bebopo's Avatar
    Join Date
    Jul 2017
    Posts
    1
    Character
    King Bebop
    World
    Exodus
    Main Class
    Scholar Lv 90
    Please SE, do not do this thing.
    Please, offer some alternative to Steam Account Linking.

    This, I beg. Please.
    (3)

  10. #78
    Player
    ApolloGenX's Avatar
    Join Date
    Aug 2013
    Posts
    1,396
    Character
    Galen Amaranthe
    World
    Leviathan
    Main Class
    Gladiator Lv 90
    Awww I was looking at the Steam Deck to play FFXIV... but this thread happened. I guess I can't play my acct with Steam.... downer.
    (0)

  11. #79
    Player
    Aishikai's Avatar
    Join Date
    Feb 2022
    Posts
    7
    Character
    Null Moon
    World
    Zodiark
    Main Class
    Marauder Lv 74
    The best part about this is the sheer lack of transparency they've shown. I've contacted support 3 times describing my situation and asking whether this'd mean being unable to use my account in the future. They don't even remove licenses from accounts on request, even if it's for an emergency such as this. So if for ANY reason you've registered an expansion in another steam account, goodbye buddy

    "We understand you may be concerned about your account but we have no more information at this time"

    We don't know how the license check will work. It could be:

    A ) Allows you to permanently link the steam account if it has FFXIV: Starter Edition or Complete Edition in its list of licenses (meaning not key-dependant)

    or

    B ) Allows you to link the account only if the product key matches the one registered in the mogstation

    For the love of god, SE. Be transparent and don't make people wait 1 month in agony not knowing whether they'll lose their account
    (2)

  12. #80
    Player
    Youkulm's Avatar
    Join Date
    May 2014
    Location
    Gridania
    Posts
    848
    Character
    Arle Egress
    World
    Gilgamesh
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Aishikai View Post
    For the love of god, SE. Be transparent and don't make people wait 1 month in agony not knowing whether they'll lose their account
    This so much! They need to be transparent and tell us what is going on. There are so many people that have mixed regions or other issues, and from the sounds of it Steam is going to make those accounts unplayable.

    I'd really like to see a community rep address all of the concerns in this thread. The lack of transparency and communication over the steam/linux* problems is unacceptable.

    * ( steam linux users wont even be able to play the game, period, thanks to this change. Just another issue not mentioned in this thread )
    (3)
    Last edited by Youkulm; 02-12-2022 at 01:58 AM. Reason: typo
    Quote Originally Posted by Hundred View Post
    These forums are so melodramatic I feel like I'm watching a latin soap opera.
    Any moment now it will be revealed that WHM is cheating on SCH with MNK after having had DRG's baby and DRG is WHM's cousin who is already married to PLD.

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