Crashes on launch

[Gortys]

Sound devices with bad/outdated drivers.

I can say I had a similar issue as they describe and it turned out that my motherboard, Asus, had installed their own sound app and drivers (Sonic Sound). I'm typically pretty picky about what I allow installed, but I wanted to try them. Once I uninstalled this additional sound control app the game worked fine.
And it may not be sound - it may other apps that are "fighting" for control and causing issues.

[Puss_Kat]

I can say I had a similar issue as they describe and it turned out that my motherboard, Asus, had installed their own sound app and drivers (Sonic Sound). I'm typically pretty picky about what I allow installed, but I wanted to try them. Once I uninstalled this additional sound control app the game worked fine.
And it may not be sound - it may other apps that are "fighting" for control and causing issues.

Sonic Sound utilises Nahimic as its mixing engine and nahimic happens to have an Overlay server that quite commonly breaks things, but mid last year asus released a version of sonic sound that was just unstable all on its own due to a flaw in the APO (Audiodevprops2.dll crashes).

unfortunately, the ffxiv crash handler is archaic and many of the errors thrown are post-event, so you can have the game mentioniing a fatal graphics error occured but it was actually the result of plugging in your wired headphones 15 minutes earlier.

[zekefht]

I logged in today and there are no more errors! Last night, my computer needed to update so I don't know if there was a change from my side or SE's side but I no longer have the error. I felt obligated to mention this update as to provide more information to help others narrow down what possible issues were going on for those who have had issues. I hope everybody else gets their error resolved, whether it be from SE or their own computer

[Corpzey]

yeah it worked for a short period my fix was a simple windows update but now its back again im really hoping this gets attention because this is no small issue first it was audio and now graphics driver then it was a windows update that fixed it now its acting up again i really don't think this has to do with the hardware we use i have a feeling its just with the new update its conflicting with files which as gamers we can only do so much to fix are issues at this rate i feel the fix should be coming from them over us with how persistent this problem has become for people

[Brandter]

yeah it worked for a short period my fix was a simple windows update but now its back again im really hoping this gets attention because this is no small issue first it was audio and now graphics driver then it was a windows update that fixed it now its acting up again i really don't think this has to do with the hardware we use i have a feeling its just with the new update its conflicting with files which as gamers we can only do so much to fix are issues at this rate i feel the fix should be coming from them over us with how persistent this problem has become for people

It has nothing to do with the hardware, there are so many times I see people say that it's your hardware and that there's nothing wrong with the software because "It works for me", which is the dumbest argument anyone can use when trying to figure out issues with the software. It's not that your hardware is causing the software to fail, in most cases with FF14 it's the other way around, the software is conflicting with the hardware causing the client to crash, not the computer but the game. This is the most basic part of software development, having to take your client's hardware into consideration and adjusting your code. Since this issue always gets worse anytime FF is patched with a major patch it is clear as day that there are issues with their game and since every single person on this forum has no issues with other games, people blaming users can be ignored. With that said, this forum is ignored by the developer anyway so none of this information, so the likelihood of these threads resulting in anything is very low. This issue has been going on for years, the DX11 error has nothing to do with DirectX, it's just the name of the client, FF14_DX11.exe. And people saying that "X causes crashes" are people who have no insight in the code, most likely don't have issues themselves selfs and have no ground to stand on. If FF14 crashes because of overlays, SE needs to fix their code to prevent that from happening, users turning off all different kinds of overlays isn't a solution, it's a workaround.

[Corpzey]

thanks for the information muchly appreciated

[Puss_Kat]

thanks for the information muchly appreciated

pay no attention to brandter, their head is so far in the sand they can greet satan.

It sounds like you have a Memory issue, try going into the bios and raising the command rate from 1n/1t to 2n/2t or just disabling XMP/DOCP.

Software issues don't tend to go from working one moment to not working another, they are consistently reproducible across multiple systems when the same set of drivers and hardware are in use, the only component which could result in such variable behavior is Memory corrupting.

i've gamed (and programmed on) Commodore 128, early x86 up thru to these multicore high density monsters, and learned first hand just how weird software can get when hardware issues are present.