The GrubHub promo problems

[Jchung]

I been lurking here since the promotion started and I just want to say that I got my code yesterday. I was told previously in the first grubhub chat that my code wasn't applied and I should apply it to another order. The two representative I talked to afterwards told me to wait till after the promotion ended (and 2 weeks more after I contacted them after the promotion ended). I also contacted and posted on their Twitter page and I believe after that I actually got it. So my advice is just to contact the Twitter page for Grubhub and see if they would help you as the grubhub representative probably has no power.

[LazyMemories]

I been lurking here since the promotion started and I just want to say that I got my code yesterday. I was told previously in the first grubhub chat that my code wasn't applied and I should apply it to another order. The two representative I talked to afterwards told me to wait till after the promotion ended (and 2 weeks more after I contacted them after the promotion ended). I also contacted and posted on their Twitter page and I believe after that I actually got it. So my advice is just to contact the Twitter page for Grubhub and see if they would help you as the grubhub representative probably has no power.

I'm contacting them right now through their dms in twitter. How long did it take for them to respond and or to get your code?

[Diggles]

I would just like to add that I have received my code this evening. I was one of the ones who placed my order on the first night of the promo, did not receive free delivery, and never received code. Contacted Grubhub a few days ago and demanded the code or a refund, which escalated into threatening a chargeback when they tried to quote some doodoo about how the codes were limited supply. I was asked to keep waiting in the last contact with them yesterday, received code about an hour ago.

They are still working on this, so don't lose hope.

[Jchung]

I'm contacting them right now through their dms in twitter. How long did it take for them to respond and or to get your code?

They never actually responded to me other then a automated message the day after I contacted them on twitter
.
Best I can say is just keep pestering them. I was one of those people that actually ordered on the last day so I feel like they're just doing it case by case on who bothers them at this point as shown from the above messages too from people who messaged them recently