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  1. #51
    Player
    Raynesis's Avatar
    Join Date
    Dec 2021
    Posts
    2
    Character
    Raynesis Reinhart
    World
    Kujata
    Main Class
    Paladin Lv 47
    Singtel user here.

    Connected my desktop to my mobile phone's hotspot (StarHub), launched the launcher successfully and got to the in-game login page.
    I then turned off the WiFi and re-connected via ethernet, and proceeded to enter the game.

    However, the issue persists after closing the game.
    (0)

  2. #52
    Player
    Cwey's Avatar
    Join Date
    Dec 2021
    Posts
    2
    Character
    Drianna Young
    World
    Tonberry
    Main Class
    Miner Lv 82
    Using Singtel and faced same issue.

    Found someone's suggestion to change the DNS server ipv4 to use Google's DNS instead (1.1.1.1).

    To change your DNS server on a Windows 10 computer, go to Settings > Network & Internet > Change Adapter Settings. Then right-click your internet connection and select Properties > IPv4 > Properties. Finally,select Use the following DNS server address. Enter 1.1.1.1

    This worked for me.
    (0)

  3. #53
    Player
    RobynDaBank's Avatar
    Join Date
    Sep 2021
    Location
    Wraeclast
    Posts
    1,521
    Character
    Hope Sunflame
    World
    Twintania
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Cwey View Post
    Using Singtel and faced same issue.

    Found someone's suggestion to change the DNS server ipv4 to use Google's DNS instead (1.1.1.1).

    To change your DNS server on a Windows 10 computer, go to Settings > Network & Internet > Change Adapter Settings. Then right-click your internet connection and select Properties > IPv4 > Properties. Finally,select Use the following DNS server address. Enter 1.1.1.1

    This worked for me.
    Didn't for me.
    (0)
    Mortal Fist

  4. #54
    Player
    Ezee's Avatar
    Join Date
    Dec 2021
    Posts
    1
    Character
    Eze Inkte
    World
    Tonberry
    Main Class
    Ninja Lv 90
    Quote Originally Posted by Cwey View Post
    Using Singtel and faced same issue.

    Found someone's suggestion to change the DNS server ipv4 to use Google's DNS instead (1.1.1.1).

    To change your DNS server on a Windows 10 computer, go to Settings > Network & Internet > Change Adapter Settings. Then right-click your internet connection and select Properties > IPv4 > Properties. Finally,select Use the following DNS server address. Enter 1.1.1.1

    This worked for me.
    This worked for me, thank you!
    (0)

  5. #55
    Player
    Aagneya's Avatar
    Join Date
    Dec 2021
    Location
    Ul'Dah
    Posts
    3
    Character
    Kuru Qan
    World
    Kujata
    Main Class
    Miner Lv 43
    same issue here, checked reddit and google, nothing seems to work, i play from Ind and use JP servers to login, hope it gets fixed soon.
    (0)

  6. #56
    Player
    Cwey's Avatar
    Join Date
    Dec 2021
    Posts
    2
    Character
    Drianna Young
    World
    Tonberry
    Main Class
    Miner Lv 82
    Quote Originally Posted by RobynDaBank View Post
    Didn't for me.
    Well I am using Singtel's free router. If you have other type maybe you need to change the DNS in your router interface. I also put Alt DNS as 1.0.0.1 and just to be safe, change Internet explorer's DNS setting from detault to Google's DNS too.
    Someone also suggest change both IPV4 and IPV6's DNS.

    Anyways I heard someone say this is caused by India's government's block and Singtel is routing us through India or something.
    (1)
    Last edited by Cwey; 12-20-2021 at 12:49 AM.

  7. #57
    Player
    x3babylemon's Avatar
    Join Date
    Sep 2021
    Posts
    6
    Character
    Lemonn Meow
    World
    Tonberry
    Main Class
    Miner Lv 90
    Malaysia user also same error please anyone had any advise?
    (0)

  8. #58
    Player
    RobynDaBank's Avatar
    Join Date
    Sep 2021
    Location
    Wraeclast
    Posts
    1,521
    Character
    Hope Sunflame
    World
    Twintania
    Main Class
    White Mage Lv 100
    Welp, in that case thanks for nothing GoI. I had trouble with simple subscription payments before because of my country and now this. I give up.
    (0)
    Last edited by RobynDaBank; 12-20-2021 at 01:18 AM.
    Mortal Fist

  9. #59
    Player
    x3babylemon's Avatar
    Join Date
    Sep 2021
    Posts
    6
    Character
    Lemonn Meow
    World
    Tonberry
    Main Class
    Miner Lv 90
    Malaysia user here .used cloudfare warp https://1.1.1.1/ wolla it work...isit our isp problem
    (0)

  10. #60
    Player
    YogiB's Avatar
    Join Date
    Dec 2021
    Posts
    1
    Character
    Yogy Bear
    World
    Midgardsormr
    Main Class
    Conjurer Lv 71

    Your Best Bet For Users Is This

    If ppl are facing this issue i found the quickest way is to "vpn load open" if using steam just open steam then open vpn press run then when it gets pass the issue and ask you for your info close vpn i used 2 mb or service just doing this so it seems to be a quick work around all i did was select auto vpn no special country and it worked im sure any free vpn will do it seeing tho it only requires a few mb each time
    (0)

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