SE Failed.

[Conando]

They literally cannot speed things up. Have you just not noticed the last year being supply chain problems for practically any market?

[Krotoan]

Nope. Never thought they were coming now and never said as much. I do, however, think they have had to speed things up a bit though.

And there's the problem. The demand ramped up to unforseen levels so now upgrades must be had above and beyond.. so plans that were going to wait till 7.0 need to be started NOW in addition to orders for additional capacity on top of that. All of which are likely through their usual channels.

Your comment about "I guess they had to buy them from scalpers" just seems incredibly flippant/dismissive when they've stated themselves they've been putting all this in motion as early as last year. Stuff isn't "appearing out of thin air" because you can't/wont follow their updates and pay attention. Not to mention you don't pick up data-center level equipment from some guy who bots markets.


I'm just wondering what you seem to think is happening here, because it's quite detached from what they've actually communicated to us.

[Yahallo]

Nope. Never thought they were coming now and never said as much. I do, however, think they have had to speed things up a bit though.

I don't think they are speeding anything up. The oceanic datacenter had been planned for a while. As for additional servers for other datacenters, they said they may be able to get a roadmap at the end of January. Basically, it sounds like they are just explaining that they have servers on backorder; it will still likely take months for servers to come in. You really shouldn't see it as them pulling the servers out of nowhere, and they are definitely not buying it from scalpers. I doubt scalpers would be dealing with the servers FFXIV needs and definitely not at the scale at which FFXIV needs, since it is likely hundreds of server machines (remember each world is made of tens of server machines).

[basilbc]

YoshiP is gonna rev up those boat engines! surely this time they’ll make it thru the Suez Canal with no trouble!

[Naiw]

Yes they failed badly, yesterdays "apology" clearly indicate the full truth has not been said at all, they did not even care about the NA or EU servers considering they had not even considered adding servers to these datacenters before this congestion, now obviously the "semiconductor shortage" is no longer the key issue but instead they just start planning for expanding those regions.

Personally I had enough of it now, first of all 14 additional days of "free game time" will be given to those subscribed at the 21st of december- well guess what I've been able to play about 3 hours total since endwalker was released, I'm unsubscribing and will never touch another Square Enix title, same story for every game they release they don't give a crap about maintaining the titles once the money been collected.

"We are considering adding servers to each region, especially plans for a large-scale addition in North America and Europe, and will be looking at the number of servers, infrastructure construction time, power issues, and server rack situation to see if we should do this sequentially or in one big push. Either way, the plan is to introduce a large number of additions, which we intend to carry out quickly and safely with as minimal inconvenience to our players as possible, and we will follow up regarding this matter as we progress."

[Hasrat]

I don't think they are speeding anything up. The oceanic datacenter had been planned for a while. As for additional servers for other datacenters, they said they may be able to get a roadmap at the end of January. Basically, it sounds like they are just explaining that they have servers on backorder; it will still likely take months for servers to come in.

"Months" is still a significantly expedited process. OCE may still be "months" out from installation. Putting out a roadmap for new hardware coming through after that would be meaningless to the regular players if it were on the same timescale as OCE. You don't suspend sales of your product, knowing the only true solution to the congestion is new hardware, without being confident you can get that hardware quick and resume sales.

[Yahallo]

"Months" is still a significantly expedited process. OCE may still be "months" out from installation. Putting out a roadmap for new hardware coming through after that would be meaningless to the regular players if it were on the same timescale as OCE. You don't suspend sales of your product, knowing the only true solution to the congestion is new hardware, without being confident you can get that hardware quick and resume sales.

I wouldn't say it is significantly expedited, at least not from the earlier announcements. They already stated "several months or more" in a previous announcement back on the 7th.

[Tanis_Ebonhart]

TC must be feeling so embarrassed now.

[Thari]

TC must be feeling so embarrassed now.

The problem with people like this is they do not feel embarassement. Even if they are completely wrong and make a fool of themselves.
They think the World is Turning around them.

[Caurcas]

TC must be feeling so embarrassed now.

Why? They are correct. It's failure when you have to cease sell of a service due to not being able to provide it.