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  1. #71
    Player
    Komarimono's Avatar
    Join Date
    Jun 2019
    Location
    Ivalice
    Posts
    386
    Character
    Komari Mono
    World
    Excalibur
    Main Class
    Dark Knight Lv 100
    Oh hey, I just tested something myself. I interrupted my connection to simulate a packet loss, for 0.10 ms. Queue was at 46. Guess what? I got an Error 2002.

    So, guess they weren't lying, huh? Guess packet loss does lead to 2002 when waiting on queue.
    (8)

  2. #72
    Player
    Catwho's Avatar
    Join Date
    Oct 2012
    Location
    Gridania
    Posts
    2,857
    Character
    Katarh Mest
    World
    Lamia
    Main Class
    Warrior Lv 100
    Quote Originally Posted by Vukimukinukiduki View Post
    I think devs just can't fix this, my profession lies far from programming, but I have feeling that part of code responsible for dropping connection and other things with 2002 error is patched so many times that they can't do something about it, if they would do than they gonna broke another thing.
    There's two scenarios:

    1. This part of the net code came from a borrowed library originally from another company, and they are at the mercy of that other company identifying and fixing the problem. In this case, a fix may never be forthcoming, especially if that company no longer exists. My office has a persistant bug from our framework company ZK that is like this, and while it only becomes apparent under extremely complex web pages (ours is a hospital schedule...), it's a bug our users are seeing daily. However, as far as the company is concerned, it's a low priority bug because only a handful of their clients are reporting it.

    2. This part of net code is so archaic but also so fundamentally woven into the server and library system that adjusting it would entail a full rewrite of the entire login and lobby system to change. This doesn't mean that they can't eventually find a solution to fix it, but it does mean that the fix isn't going to be a one-liner in the lobby server queue code. Sometimes a company needs to bite the bullet and do these full rewrites; my office had to rewrite our entire client facing portal because of a fatal design flaw ten years ago that didn't link clients across different business units, which sucked away four months of development time from the new features we really wanted to add. Such a code rewrite would likely result in the delay of 6.1 since it's not the kind of thing they can outsource, and even if they hire a consultant firm to assist, they'd still have to actually write the code themselves for security and knowledge reasons.

    I suspect it's the latter. They're stuck in a rock and a hard place.
    (2)

  3. #73
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,532
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    There are more propabilities:

    There are not aware of this behavior because that person who implemented it is no longer in the company and this behavior is not documented.

    They know this but maybe this behavior mitigates another bug. Even if it is hard imaginable.

    It was a quick & dirty hack and now they have not the ressources to fix this.


    Cheers
    (1)

  4. #74
    Player
    Ama_Luna's Avatar
    Join Date
    Sep 2021
    Posts
    22
    Character
    Auraella Sun-heather
    World
    Siren
    Main Class
    White Mage Lv 90
    Quote Originally Posted by RyuDragnier View Post
    Hasn't been happening on PS4, or at least to me. I got one crash after waiting an hour, immediately logged back in, and was back in my place in queue for another 30 minutes before I actually got in earlier today.
    2002 along with other errors happen to me all the time. I just don't even try in the afternoon. It isn't possible for me to play. I'm PS4.
    (0)

  5. #75
    Player IdowhatIwant's Avatar
    Join Date
    May 2020
    Posts
    934
    Character
    Jimbo Jimbo
    World
    Gilgamesh
    Main Class
    Summoner Lv 90
    Quote Originally Posted by Puremallace View Post
    Someone on reddit was nice enough to do a full technical analysis of the cause of the 2002 error and JUST LIKE everyone has been saying.

    The server is resetting you client every 15 minutes and if it desyncs during this client reset it crashes the client.

    This has nothing to do with your internet but an internal server side check done once that causes you client to crash.

    Fix this now and stop blaming your consumers for internal coding issues.

    https://docs.google.com/document/u/0...jk/mobilebasic

    Source: reddit user u/pitiful-marzipan
    If you know anything about how the internet works you would have already known this was a server side issue. It is common sense to most if you know anything about computers. Sure there are people that do get 2002 because of internet issues. But a majority of it is related to loss of packets from the server to you when it gets over loaded. Nice research project but a waste of time.
    (0)

  6. #76
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,532
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Vukimukinukiduki View Post
    I think devs just can't fix this, my profession lies far from programming, but I have feeling that part of code responsible for dropping connection and other things with 2002 error is patched so many times that they can't do something about it, if they would do than they gonna broke another thing.
    We don't know how it is implemented. If it is simple constant like:

    int32_t minutes = {15};

    Then it is very easy to fix and i doubt that this will break other things. You could mitigate it with:

    int32_t minutes = {1500000};


    Cheers
    (0)

  7. #77
    Player
    Kes13a's Avatar
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    May 2020
    Location
    Gridania
    Posts
    2,842
    Character
    Etherea Stormaire
    World
    Zalera
    Main Class
    White Mage Lv 100
    so... I have a concern about this experiment...

    the IP address that is in this "proof" is 204.2.229.9
    this IP is not based out of California, which is where the NA data center is located. (I doubt somehow that the login server for -anywhere- is going to be located in Kansas...)

    that tends to raise a few concerns about the validity and the methodology of this "proof"

    updated

    not going to delete since I hate when people do that, but this was incorrect and my whois was incorrect. my sincere apologies
    (0)
    Last edited by Kes13a; 12-14-2021 at 12:24 AM.

  8. #78
    Player
    MiaShino's Avatar
    Join Date
    Jun 2021
    Posts
    509
    Character
    Mia Shino
    World
    Excalibur
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Kes13a View Post
    so... I have a concern about this experiment...

    the IP address that is in this "proof" is 204.2.229.9
    this IP is not based out of California, which is where the NA data center is located. (I doubt somehow that the login server for -anywhere- is going to be located in Kansas...)

    that tends to raise a few concerns about the validity and the methodology of this "proof"
    How are you getting Kansas?


    Quote Originally Posted by Larirawiel View Post
    We don't know how it is implemented. If it is simple constant like:

    int32_t minutes = {15};

    Then it is very easy to fix and i doubt that this will break other things. You could mitigate it with:

    int32_t minutes = {1500000};


    Cheers
    I like the valve employee approach!
    //int32_t minutes = {15};
    //Why did we code this? This is terrible, never do this.
    (2)

  9. #79
    Player Rinhi's Avatar
    Join Date
    Dec 2020
    Location
    Gridania
    Posts
    938
    Character
    Rinh Neftereh
    World
    Excalibur
    Main Class
    Monk Lv 90
    Quote Originally Posted by Kes13a View Post
    so... I have a concern about this experiment...

    the IP address that is in this "proof" is 204.2.229.9
    this IP is not based out of California, which is where the NA data center is located. (I doubt somehow that the login server for -anywhere- is going to be located in Kansas...)

    that tends to raise a few concerns about the validity and the methodology of this "proof"
    it is in fact, the server IP of aether
    https://arrstatus.com
    https://www.reddit.com/r/ffxiv/comme...tal_server_ip/
    (0)

  10. #80
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,532
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Jepp, the DNS name of 204.2.229.9 is neolobby02.ffxiv.com

    Cheers
    (0)

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