endwalker not detected

[ChronoSeraph]

It's showing that I never purchased Endwalker in my account history. This has nothing to do with the early-acess key, vs the other key (Which is stupid, it being a separate key)

It's showing now that i just don't own it and that I've never purchased it on the store. So now I have no idea what the hell to do. I can't find that email anymore either. So.... great. I guess I just lost 40 dollars.

I have the exact same problem. My credit card shows the 59.99 purchase however my Mog Station account shows no purchase.. I don't have the E-mail since I've never had to enter two codes for a game before..

EDIT: Confirmed going to https://store.na.square-enix-games.com/ NOT Mog Station and I got my key which worked!

[AriesMouse]

I have the exact same problem. My credit card shows the 59.99 purchase however my Mog Station account shows no purchase.. I don't have the E-mail since I've never had to enter two codes for a game before..

EDIT: Confirmed going to https://store.na.square-enix-games.com/ NOT Mog Station and I got my key which worked!

Issue I'm having is that I found the code, but it keeps telling me it was already used, but then it is also still saying I do not have Endwalker unlocked, but it shows I have/had early access still.