It's not "7 Free Days of Playtime". Stop calling it that.

[Risq]

That's it, I quit for the night. I was at 35, the 2002 error popped up, I got kicked, and after attempting 6 times to get back on while seeing the 2002 errors, I'm now back to sitting at 5,134

7 Free days is not worth this level of frustration .....................

[Naiw]

and some need to understand that the terms of service and the software license agreements are generally written by lawyers these days with "you people"..
I imagine many of these contracts HAVE been tested in court by people like you, and they have likely held up, or they would be changed to cover what didnt hold up.

Infact it’s quite the opposite, very few EULAs or TOS has been tested in court. And what do you mean by ”people like me”?

You’re right about one thing, that most if not all EULAs/TOSes are at the very least reviewed by a ”lawyer”.
Ok I won’t namedrop but let’s say I have quite some professional experience in this area (although I’m no longer in that industry)…
But in short law and legislation works differently in different countries around the world, but you would be surprised how many EULAs/TOSes that are not valid in most if any country, just like there are tons and tons of patents ”awarded” to people that may actually not be valid at all if they end up contested in court case.

And for your information ”people like me” would not contest a TOS alone, you would have no chance against a multibillion company regardless who is lawfully right or not, it requires a significant economic backing to even test something like the TOS, that’s what class action lawsuits do; and there been multiple examples of such cases where the big company lost, but I reckon by your logic companies that been targeted for class action lawsuits such as Sony, Nintendo etc did not have their license terms written by ”lawyers”?
And to add to this very few class action lawsuites actually come to a conclusion as the targeted company tends to prefer to settle if things start looking like a loosing case,
Additionally the term lawyer is confusing as it means different things in different (english speaking) countries- a better term is attorney as it leaves no doubt wheneither it’s a random joe or someone actually schooled and practicing the law.

Also the fact I wrote above is exactly the aspect of the justice system that patent trolls exploit, they try to target successful but small companies and then starve them with longwinded trails; it really doesn’t matter if the patent they hold is valid or not, they would do everything they can to make the process as lengthy as possible and most small entities know that their options are either go belly up or decide that it’s infact cheaper to pay up. The smaller the defendant is the less likely there will even be a court case before they settle however in rare circumstances the plaintiff loose but that’s typically because the defending party got backup from someone.

Square Enix been target for one before; http://https://www.destructoid.com/s...ing-customers/

As for the ”7 days”; They gave absolutely nothing until they fix the server congestion.

[Gameovers]

I understand people being pissed. I really do, I'm not even gonna meme on them. Shit I'm PISSED. I got to 11 in que after waiting for 2 hours only to get kicked and now it's at a fucking 7k. No thanks. I shut off the game and I'm going to sleep. I'm not gonna go all refund on SE.. but I will say it's hard to not be angry at this. I guess it's what you do with said anger... I'm going to sleep. I hope you people have a better night and get to play.

[PewPewPewPewPew]

- You rent out a summer home for two weeks.
- You send them the money for the two weeks.
- You get contacted by them and they say that something came up and you can't access the Summer home for the first week you paid for. (Doing this for easy math and as a way to better explain)
- They then tell you that you can have an "extra" week to compensate you for the week you missed.

So when you later "check" the time you have been given access to the summer home it's still only "Two weeks" not "Three weeks", make sense?

If it was an extra week plus what you paid for it would be three weeks (Two weeks you paid for "plus" an "extra week") but tacking on an extra week on at the end of a missed week isn't giving you anything you've not already paid for.

You paid for two weeks, you get two weeks, but you're majorly inconvenienced for one of those weeks, so to make you feel better for their screw up they "say" you get a free week, but they aren't out anything because they are just giving you want you paid for, nothing more and nothing less.

Is that any clearer?

Nah, your example would only matter if your summer home was completely inaccessible 100%. It wasn't.
> You could have gone when there was little to no traffic.
> You had access off-hours when people were not playing.
> You had any number of other servers you could have connected to instead.
> Even in the most extreme case you could have transferred your char to a new server or boosted a fresh one to play that 6.0 content if you were so desperate.

There were plenty of routes to play with ranging expenses from free to not free. But you chose to ignore any alternative other than the one you stubbornly chose. And now here you are with your smoothbrain math logic. Good job smoothy.

[Viirin]

That's it, I quit for the night. I was at 35, the 2002 error popped up, I got kicked, and after attempting 6 times to get back on while seeing the 2002 errors, I'm now back to sitting at 5,134

7 Free days is not worth this level of frustration .....................

The 7 free days are so you don't have to sit there and try to play. These days aren't being counted against you, so if you can't get in, don't worry about it. Just try again in a few days.

[Viirin]

Ok, see "THIS" is 100% true and more makes sense.

But the only thing I can say to the above is "FFXIV 1.0".

I played that and I cancelled my subscription after a couple months. A lot of us did, and no matter what the EULA said, it was a sad game and very irritating.

This expansion is walking the same line and it all comes down to investors and financials. Those guys don't like negative press that might effect stock prices.

You may not agree with me, but if FFXIV 1.0 wasn't so bad why did they have to scrap it and relaunch it? There's a documentary on Youtube about how bad it really was behind the scenes, and it feels a lot like now.

No one should have to wait 4-5 hours to see if they are even going to get to play a game they paid for before they have to go to bed for the night

Now is absolutely nothing at all like the 1.0 situation. The only problem right now is a demand far exceeding the server capacity. 1.0 had myriad problems, but I don't recall demand far exceeding server capacity being one of them.

[Zanarkand-Ronso]

I was at 35, the 2002 error popped up, I got kicked, and after attempting 6 times to get back on while seeing the 2002 errors, I'm now back to sitting at 5,134

Its weird...Im trying to understand why when I get the Error code and get kicked out of Queue, why do I get put back in the exact same place I was.
But I keep hearing everyone else has to start over.

[Viirin]

But you're not.

You're explaining this like everyone is getting a free week EXTRA week, but they aren't

...

Just because you aren't having an issue doesn't mean the rest of us are as lucky.

Here it's just now 7pm and I've been trying access this game since 4pm EST with queues over 5,000 and I stopped counting my disconnections from the login server after 20.

So I find it hard to believe that you are so fortunate you can log on when ever you like with the lightest of queues since launch.

You are getting an extra week on your subscription time. That is a matter of fact. If your next billing date was originally going to be 1/1, now it's going to be 1/8. That's an extra week. Whether or not you are able to connect and play this week is immaterial to that. The reason you are getting the extra week is because they recognize that you may not be able to connect and play, because obviously yes, if you are unable to login during off-peak times, it's going to be much harder for you.

The apple analogy isn't relevant. A material product and subscription-based access time to a game are very different things. You are getting what you paid for. The added days on your subscription are because you may not be able to play now. But, if you do manage to play now, then it's like bonus time. Get it? If you really want to use an apple analogy, it's like if you manage to squeeze your way inside the overcrowded apple store and pick up your apple, they'll still give you another apple down the line when things aren't so crazy anymore.

I never said it wasn't a major issue, I said no one has been majorly inconvenienced. I didn't say I could easily login whenever I like, I said the reason I've had an easy time is because I took off work and logged in during offpeak times. I specifically said I had to wait in a 2 hour queue the one time I had to log in during on peak. It's a game, they're compensating your lost time. If you took off work, the only thing anyone could claim being a big inconvenience, then there's no reason you should be able to get in during off-peak times. Otherwise, just play later. If they stop comping time and people still can't in, then you have an actual legitimate complaint. It's just a video game. You'll get to play eventually.

You imagine I'm saying there's no issue, I'm not. I'm saying that they've explained why they can't fix the main underlying issue and they are compensating your lost subscription time. There is no other reasonable thing you can really ask for.

[Viirin]

Its weird...Im trying to understand why when I get the Error code and get kicked out of Queue, why do I get put back in the exact same place I was.
But I keep hearing everyone else has to start over.

I've not had it happen to me either - I would suspect that if you are in the batch of people that is being let into the game during the time your dc occurs, that results in you losing your place. It would for sure be nice if they could eliminate these problems in the queueing system. I have to imagine they're trying to figure out ways to make this smoother as it's not something that's likely to get better in the near term on its own.

[Tanis_Ebonhart]

Yes it is.