Shutdown of all worlds for a week and fix the issue by adding more servers

[Leviathan1usa]

So your solution to "some people can't play" is to make it so "no one can play"?

Whether you like it or not, the goal is not for "some can play" while others can't so if I can play, forget everyone else. An MMO is set up where all should be able to access so to answer your question, yes, take them down if that is what it requires to fixing the issue so all can play rather than the some that you seem to be ok with from your post.