Regarding the Ongoing Congestion Situation and Compensation

[Wrytched]

They had months to purchase equipment.
Yes, trying to get new hardware because they NOW recognize their shortsightedness is not an excuse.
I'm not upset with the people maintaining the networks. I'm just annoyed with the managers and those making the purchasing decisions.
A lot of companies are afraid to invest in extra hardware because they feel that "after the initial burst" the usage will level off and then they're stuck with a lot of extra servers that will depreciate in value over time.

[Hasrat]

They had months to purchase equipment.

You seem to be massively underestimating the time it takes to go from "we need new hardware" to "new hardware is installed." Planning, proposals, approvals, budget allocation, ordering, shipping, acquisition, installation, etc, etc. Mind you, much of this process had already been rolling for the new data center meant to be online by now. In other words, even if they had magical foresight to get started on all of that right after planning OCE, even if they weren't hit with supply shortages and travel restrictions, new hardware for existing data centers still wouldn't have been implemented at this time.

[Y2K21]

You seem to be massively underestimating the time it takes to go from "we need new hardware" to "new hardware is installed." Planning, proposals, approvals, budget allocation, ordering, shipping, acquisition, installation, etc, etc. Mind you, much of this process had already been rolling for the new data center meant to be online by now. In other words, even if they had magical foresight to get started on all of that right after planning OCE, even if they weren't hit with supply shortages and travel restrictions, new hardware for existing data centers still wouldn't have been implemented at this time.

Lol. They've had 5 years to upgrade servers after the Stormblood fiasco. SE's laziness got the best of them. You would think that would be on the docet for any future expansions first and foremost.