Look at the state of the forums.

[KDSilver]

This is a company, a business, offering a service, that you're talking about.
This is not your friend, they are not a colleague, or a partner, or even a bystander.

People are allowed to be unhappy with a service, and complain about a company providing said service, when it is not meeting expectations. As much as you want them to get over their frustrations, you really need to get over them having frustrations.

And ?
Business/company, services are ran by human and material, and nothing in this world is flawless, especially MMO launch.
But if you tried to read a little bit about how and why this kind of thing happen, you surely would understand... or not.
Does that mean it should happen ? Of course not, but stop trying to paint them like thiefs only wanting your money. We may not know them personnaly, but they showed more than one time they cared for their game and their community.
Your whining achieve nothing and it never will.

Believe it or not, but they earn nothing from all of this and they surely would prefer everything to run smoothly.
But I guess being logic has never crossed your mind.

At the end of the day, not only you get the same problems as we do, but you :
- waste your time complaning about it instead of doing something else productive
- get angry over something you don't even understand

So clearly, you're inflicting yourself all of this.