Quote Originally Posted by CazzT View Post
They didn't, though. They've known of this issue for years. It's happened with every expansion launch. Apparently it happened with ARR launch, too. This isn't something they haven't dealt with before. So no, they didn't do everything they could. By all evidence, they've done nothing about it except give out free game time. And while 7 days is very welcome and very generous, it's also less than a bandaid for a gaping wound that could have been prevented. As another person pointed out, for some people those 7 days don't matter since the hours they work (factoring in drive times to and from) basically means they don't get to play.

One of my FC mates, and a dear friend, works 9+ hours a day right now, with a 1 hour drive to work and 1 hour drive home. He logs on and spends about 5 minutes saying hi to everyone and then logs off because he needs to go to bed to get enough sleep for the next day. Because that's all the time he's able to squeeze in due to the login issues. He's been through long queues before, he knows to expect that. But that's not playing the game. For him, those extra 7 days means 35 minutes of being in game. across an entire week.

Some of my FC mates spent 6+ hours trying to get in.

I want to make it clear I appreciate the generous compensation. It's far more than pretty much any other dev team would give. But I also want to make it clear that this wouldn't even be necessary if they had dealt with this KNOWN ISSUE in an appropriate manner since it's happened numerous times already.
Erm...... No there has not been this big of an issue at each expansion lol but try again please........ When the pandemic shut everything down thats when they stated to see que times stick however, they wernt anything like this and they have made couple announcements before and still making the same announcements before EW launch that they are struggling to get a hold of more servers as the que times started to climb and also stated the que times will be horrible however they are still working on trying to fix the issue.

Also yeah the free 7 days is a band-aid so not sure why pointing that out since its called a compensation and sorry but cant please everyone so if they dont like having free days they dont have to pay for a new sub thats on them and the devs already said they can increase more free game time if things still are bad.