This launch is a mess.

[Freki42]

I mean if your argument is that people just have to suck it up and that pre-ordering the expansion and paying a monthly sub shouldn't guarantee a reasonable login or even a a reliable queue that doesn't constantly send you to the back then it's a very weak argument... People subscribe to the game and (rightfully) expect to play the game with that subscription; whether it's the new expansion or not. I don't know how you've managed to convince yourself that early access is free but if your understanding of paying for an expansion and paying for a monthly subscription somehow translates to "free" early-access then I honestly have no idea how to even address that.

Taking the servers down for deploying a patch is one thing and is necessary. The game requiring a several hour commitment that doesn't even function as intended and can constantly reset your progress in the queue is an entirely different beast. The latter demonstrates that SQuenix is selling a service they can't even provide in the first place.

read your EULA. you are not guaranteed 100% of the time to log in, with no reasons to even why you wouldn't be able to log on. MY argument is that there is a lot of people who ALL want to play the game and that means not everyone will get to play. this has been the case of MMO's during initial launch, major content patches, Ex-Pacs being dropped and many other times. SERVER stability is the company's concern and would rather inconvenience people by dumping people that are waiting to get in instead of risk loosing the server till they can get it back up and running. it's the best of all worlds because with stable servers when you are in you get to play the game! just when you aren't you have to understand what it is. and SQUenix has said this over and over and over and no one is hearing it because they don't want to.

[kwayn]

ok so before it was to drop the expansion dropped, you would pay 40 for the standard version, 60 for the collecters. now if you bought before release you get to get an earring, a minion and early access 3-4 days of such. now you did not pay for anything and got the earring and minion before they took money. now AFTER release you go to buy the standard version it is STILL 40 bucks, does it come with the earring or the minion (the early access is done). so since you do not get anything extra for the standard or collectors edition no matter WHEN you buy it at the same price then you are not paying for the extra goodies. This is why everyone is wrong about they are supposed to be guaranteed ACCESS every single minute of the time pre-release access is here because they never paid anything for it! things happen.... does anyone complain that the game goes down for maintenance every couple of weeks and you loose access to the game during that time? no they don't. then when they drop NEW CONTENT like more story and such say patch 6.1, etc... well do you complain the game goes down for a longer than normal time? nope hey you're getting free content! you're not paying for it at that point.... i mean come on be realistic. This shows that when someone buys the expac they are not guaranteed access before it because the expac cost is the same before and after. same with the subscription as things take the game down at times and people are understanding about that. so now tell me what is it that you purchased that specifically gave you the extra access, earring or minion there?

Clearly in your mind something is free when it isn't but ok keep trying to write a whole paragraph in defense of a false statement. They're in the wrong they know they're in the wrong and they warned people they would be in the wrong with server issues. If they knew this would happen then why even keep selling copies to make the servers even worse. They didn't fix the problem months ago when they got slammed from streamers moving over and now people just need to "deal with it" because it's "free content" TO YOU IN YOUR MIND. So laughable you can't even make this stuff up. The game goes down for maintenance at a specific time and comes back up at a specific time where people actually get to play. Spending hours getting errors and never being able to log on isn't the same and your argument is invalid with that comparison and honestly makes zero sense. I mean you can keep white knighting all you want nobody is hating the company over this but it is quite horrible how bad the servers are. People should be at least able to Q and wait their turn and they can't even do that. You sitting and saying it's ok that some get to play and others don't and that is just what launches are is just ridiculous and will be treated as such.

[sweatypretzel]

there's not reasons for failing in acquiring additional infrastructure to support the massive influx of people. Cloud infrax couldve been leased to address the needs of the population. Its already built.

[Namtarts]

is anyone having specific server issues though? My character is on Behemoth - Primal , I can log onto any other DC and any other world, but I only get error 2002 now after about 36 hours of playtime since early access launch. It is strange that it is very specific to just my one character on Primal and absolutely no other DC/world for me. Just wondering if this has been the case for anyone else. It did start with lobby connection issues earlier and simply dropping me from the queue. Now it is not able to connect to my DC at all.

[Roksahlid]

YOU ARE ABSOLUTELY CORRECT. EVERYONE WHO CANT RECIEVE THE SERVICE SHOULD REQUEST A REFUND AND THEN DISPUTE THE CHARGE IF THE COMPANY REFUSES. THIS IS UNACCEPTABLE! YOU DONT SELL A PRODUCT YOU CANT PROVIDE!!!!

[pjdob]

I agree completely. Unless I am a no lifer who sits on the server all day I can't play. This isn't friendly to those of us who have families/careers who want to spend their weekend playing. This launch is a mess and I expected stuff like this from Blizzard, not Square. Very disappointed.

[Tightship]

Cut the toxic crap or go somewhere else.

Look who's talking. Being a sycophant to the point of Stockhome syndrome. It's not unreasonable for customers paying for a product to want delivery of that product. I did not see anyone being toxic until I read the Square Enix brown noser posts that vehemently defend this complete disaster of a launch. Comparing it to other failed launches in the past suggests SE did not have the for thought to try and avoid such problems in the future. I'm sorry there are new people in your sand box, must be very difficult for you.

[TeemoTeemosson]

Look who's talking. Being a sycophant to the point of Stockhome syndrome. It's not unreasonable for customers paying for a product to want delivery of that product. I did not see anyone being toxic until I read the Square Enix brown noser posts that vehemently defend this complete disaster of a launch. Comparing it to other failed launches in the past suggests SE did not have the for thought to try and avoid such problems in the future. I'm sorry there are new people in your sand box, must be very difficult for you.

This 100%. I never thought wanting to get a product you pay for would be such a controversial issue.

[CheshaSolttiri]

I've been able to play quite a bit, but regardless, this is the worst launch I've seen for this game. It's unacceptable. The company could only get away with acting like it's still a small company coming back from its horrendous launch the first time for so long. It's over now. The game is almost the number one MMO in the world and it needs to start acting like it. Whatever funding or server management or engine optimizations whatever the answer is they need to do it. It can't possibly be that there's no solution available to them that simply the game has a limited supply of servers and that's it sorry that's all we can do, I don't buy that. I understand covid, I understand chip shortages but acting like you can't send some IT people who have had their vaccinations to go get servers or go make sure that rented servers are up to final fantasy XIV standards is a lie. I'm so sick of the excuses and apologies, like do the work, get it done. If you want to be the number one MMO then you need to do all the work that comes along with that. It's so strange to me now that I can't even log into the game that I used to be one of the only people playing on zalara server. Playing since 2013 and paying over $2000 since, can I get at least a veteran queue??? Something?

[Freki42]

Clearly in your mind something is free when it isn't but ok keep trying to write a whole paragraph in defense of a false statement. They're in the wrong they know they're in the wrong and they warned people they would be in the wrong with server issues. If they knew this would happen then why even keep selling copies to make the servers even worse. They didn't fix the problem months ago when they got slammed from streamers moving over and now people just need to "deal with it" because it's "free content" TO YOU IN YOUR MIND. So laughable you can't even make this stuff up. The game goes down for maintenance at a specific time and comes back up at a specific time where people actually get to play. Spending hours getting errors and never being able to log on isn't the same and your argument is invalid with that comparison and honestly makes zero sense. I mean you can keep white knighting all you want nobody is hating the company over this but it is quite horrible how bad the servers are. People should be at least able to Q and wait their turn and they can't even do that. You sitting and saying it's ok that some get to play and others don't and that is just what launches are is just ridiculous and will be treated as such.

please enlighten me as to how much you paid extra over and above the normal expansion cost for the privilege of getting to play it 3 days early? please tell me what that cost is and show me where it is ITEMIZED as such. IF you can do that I'll agree I am wrong. Till you do I am going to stay with how I read the costs. I have never said there isn't a problem that needs to be solved with the servers booting queues and not keeping pc users' place like it does on the playstation. but for this time people are whining about a 50 cent or 1 dollar or at worst case 1.50. and people have done this time immemorial since mmo's existed, especially when mmos were on dial up! should have seen the the people telling SOE to refund the time they lost because they got disconnected by an incomming call on the phone line (call waiting disrupts an acoustic coupled modem or a standard telco modem) and then couldn't get back on becuase of busy signals on their phone lines!