This launch is a mess.

[kwayn]

ok so before it was to drop the expansion dropped, you would pay 40 for the standard version, 60 for the collecters. now if you bought before release you get to get an earring, a minion and early access 3-4 days of such. now you did not pay for anything and got the earring and minion before they took money. now AFTER release you go to buy the standard version it is STILL 40 bucks, does it come with the earring or the minion (the early access is done). so since you do not get anything extra for the standard or collectors edition no matter WHEN you buy it at the same price then you are not paying for the extra goodies. This is why everyone is wrong about they are supposed to be guaranteed ACCESS every single minute of the time pre-release access is here because they never paid anything for it! things happen.... does anyone complain that the game goes down for maintenance every couple of weeks and you loose access to the game during that time? no they don't. then when they drop NEW CONTENT like more story and such say patch 6.1, etc... well do you complain the game goes down for a longer than normal time? nope hey you're getting free content! you're not paying for it at that point.... i mean come on be realistic. This shows that when someone buys the expac they are not guaranteed access before it because the expac cost is the same before and after. same with the subscription as things take the game down at times and people are understanding about that. so now tell me what is it that you purchased that specifically gave you the extra access, earring or minion there?

Clearly in your mind something is free when it isn't but ok keep trying to write a whole paragraph in defense of a false statement. They're in the wrong they know they're in the wrong and they warned people they would be in the wrong with server issues. If they knew this would happen then why even keep selling copies to make the servers even worse. They didn't fix the problem months ago when they got slammed from streamers moving over and now people just need to "deal with it" because it's "free content" TO YOU IN YOUR MIND. So laughable you can't even make this stuff up. The game goes down for maintenance at a specific time and comes back up at a specific time where people actually get to play. Spending hours getting errors and never being able to log on isn't the same and your argument is invalid with that comparison and honestly makes zero sense. I mean you can keep white knighting all you want nobody is hating the company over this but it is quite horrible how bad the servers are. People should be at least able to Q and wait their turn and they can't even do that. You sitting and saying it's ok that some get to play and others don't and that is just what launches are is just ridiculous and will be treated as such.

[Freki42]

Clearly in your mind something is free when it isn't but ok keep trying to write a whole paragraph in defense of a false statement. They're in the wrong they know they're in the wrong and they warned people they would be in the wrong with server issues. If they knew this would happen then why even keep selling copies to make the servers even worse. They didn't fix the problem months ago when they got slammed from streamers moving over and now people just need to "deal with it" because it's "free content" TO YOU IN YOUR MIND. So laughable you can't even make this stuff up. The game goes down for maintenance at a specific time and comes back up at a specific time where people actually get to play. Spending hours getting errors and never being able to log on isn't the same and your argument is invalid with that comparison and honestly makes zero sense. I mean you can keep white knighting all you want nobody is hating the company over this but it is quite horrible how bad the servers are. People should be at least able to Q and wait their turn and they can't even do that. You sitting and saying it's ok that some get to play and others don't and that is just what launches are is just ridiculous and will be treated as such.

please enlighten me as to how much you paid extra over and above the normal expansion cost for the privilege of getting to play it 3 days early? please tell me what that cost is and show me where it is ITEMIZED as such. IF you can do that I'll agree I am wrong. Till you do I am going to stay with how I read the costs. I have never said there isn't a problem that needs to be solved with the servers booting queues and not keeping pc users' place like it does on the playstation. but for this time people are whining about a 50 cent or 1 dollar or at worst case 1.50. and people have done this time immemorial since mmo's existed, especially when mmos were on dial up! should have seen the the people telling SOE to refund the time they lost because they got disconnected by an incomming call on the phone line (call waiting disrupts an acoustic coupled modem or a standard telco modem) and then couldn't get back on becuase of busy signals on their phone lines!

[Walkerged]

please enlighten me as to how much you paid extra over and above the normal expansion cost for the privilege of getting to play it 3 days early? please tell me what that cost is and show me where it is ITEMIZED as such. IF you can do that I'll agree I am wrong. Till you do I am going to stay with how I read the costs.

They don't have to itemize it to your satisfaction to be correct. SE offered early access if one preordered the game. Early Access wasn't offered as an extra add on or at a special premium, it was bundled in as part of the entire purchase. Therefore, early access isn't free, it is and was offered as part of the $30 to $60 spent to purchase the expansion in the first place.

The amount SE should offer as compensation, that's harder to put a figure on, if they offer any at all. Presuming they did provide players some compensation, say free game time or a refund of $1 to $15, there will always be someone who thinks it's too fair or unfair.

Now depending on the Jurisdiction, the offer of early access could be considered a form of contract under consumer protection laws, and would then make the current log in issues a breach of said contract on the part of Square Enix.

[Melithalie]

They don't have to itemize it to your satisfaction to be correct. SE offered early access if one preordered the game. Early Access wasn't offered as an extra add on or at a special premium, it was bundled in as part of the entire purchase. Therefore, early access isn't free, it is and was offered as part of the $30 to $60 spent to purchase the expansion in the first place.

The amount SE should offer as compensation, that's harder to put a figure on, if they offer any at all. Presuming they did provide players some compensation, say free game time or a refund of $1 to $15, there will always be someone who thinks it's too fair or unfair.

Now depending on the Jurisdiction, the offer of early access could be considered a form of contract under consumer protection laws, and would then make the current log in issues a breach of said contract on the part of Square Enix.

Nice fallacy. The cost of the expansion does not drop after the early access period ends, so no, nobody is actually paying extra for it.

I love how many people are demanding compensation for what amounts to a dollar. Maybe as high as $2.16 if you have the maximum possible subscription like I do. And yet, I'm not complaining because this isn't anything new. This is your standard expansion launch.

[Walkerged]

Nice fallacy. The cost of the expansion does not drop after the early access period ends, so no, nobody is actually paying extra for it.

Not a fallacy then. The cost was part of the bundle one paid for. If you wanted to argue the price went up after the initial preorder campaign or is being paid for by people who didn't preorder, you would be more correct.
However, any business with a good Accounting department will have a cost analysis done to figure out their cost segments before starting production, and will then price their product so the cost of something offered as free with the product is actually included in the purchase price you paid for the product.

[Arazehl]

I wonder how many people on these forums have gotten to log in and actually play? Who has made dozens of attempts since EA launch to this point and not gotten in at all?

[Freki42]

I wonder how many people on these forums have gotten to log in and actually play? Who has made dozens of attempts since EA launch to this point and not gotten in at all?

to expand upon this: it would be great to see SE come out and say how many people have successfully logged in, as well as the number of active accounts they have (won't see this number though). I further would like to know if anyone's seeing a good bit of GIL SPAMMING.... or if they are on a break till they can log in. lol... lots of fun things to see if you had the right access