so when do the white knights stop making excuses for 2002?

[LawlessHunk]

Love waiting hours in a queue for an EARLY ACCESS i payed for just to repeatedly keep being kicked over and over again just to be at the back of the line.
Started off at 2.5k NOW 9k+ in queue

[IdowhatIwant]

A company that expands its server capacity when there is no anticipated demand for such an expanded capacity is not a company that will be around for long. The mass influx of players and the pandemic were not anticipated.

If the mass influx of players happened at launch I would accept this reasoning. They know what there subscriber and active player levels are. They have launched multiple expansions and have seen the numbers in the past to make a logical estimation as to what would happen. This is a multi-billion dollar company this is not Yoshi-P and a small dev team. Matter of fact in there apology they stated there are 25 million subscribers and the log in servers will only allow 17000 players per log in server. Is you just assume for simple math there is 1 log in server. This would mean the queue would have to cap out about 1470 for every subscriber to log in once. You can take this further as it appears the log in servers are tied to the data center which totals 8 data centers. Assuming all servers are distributed evenly (in reality they aren't) this would still mean each data center queue would have to cap 183 times for all 25 million subscribers to log in once. I don't work for SE so I do not have all the exact details but there is a simple example of what I can do and where you can see issues using the simple numbers we have been provided. The actual issue most players are running into though is the way the fail safe was implemented. For some reason when the threshold is met it begins kicking people out of the queue rather than preventing access to the queue at max. When you are kicked out of the queue you now have the issue of getting back into the queue with in the allotted time SE decided upon to keep your spot in queue. These are all issues that could have been prevented and should have been prevented specially when the game was delayed for QA purposes.

[White_Wolf_X]

Have to agree with OP a bit, getting kicked with the 2002 error after being in queue for hours is not very fun and i do wonder why they didn't add a "keep your queue spot" for like 5 min if you get the 2002 error.

Edit: From 5000 in queue to 3500 and i get error again.

I'm 100% fine with waiting in queue to get in but this 2002 error is just ... sigh..

[Haru304]

Not a comment that's FFXIV specific but there are a large number of people who simply see 'consumers' as outspoken vocal minority babies that should just burn their money and be happy that the fire was supplied.

And to be fair, sometimes consumers can expect a bit too much or have unruly expectations. It's just baffling to me that people who aren't being paid will defend a company to the teeth when something is blatantly going wrong. We're allowed to be pissed off with a service if it's not working as intended.

A long waiting queue is entirely expected but telling us to 'appreciate' constant error codes and being kicked to the back of line requires a certain suspension of disbelief on my end. I suppose some people just have time and money to burn.

It's also not unreasonable to want to vent that frustration, especially if you're particularly passionate or have expectations. I suppose having an emotional reaction to something makes you a petulant manchild nowadays! How toxic. :3

[IdowhatIwant]

If people don't complain things don't get fixed. Also a warning and apologizing is not them fixing the issue it's them not caring. SE has done this in the past as well and the fact they are doing it now while they have the highest subscriber count yet is idiotic. A massive number of people moved from WoW to FF as they were fed up with Blizzard not addressing the issues they were complaining about. The server issue is FF's example of something that has been ignored for years that has been complained about. The class changed even show this, they have changed skills to charge system over a timed buff because due to server issues people could not fit x number of skills with in the duration. If you have played War, Drk, Mch, and Mnk among probably some other classes you would have know about this problem for a while. This is nothing new that sprung up today this is an issue that has existed since ARR and has been ignored.

[Lanadra]

Not a comment that's FFXIV specific but there are a large number of people who simply see 'consumers' as outspoken vocal minority babies that should just burn their money and be happy that the fire was supplied.

And to be fair, sometimes consumers can expect a bit too much or have unruly expectations. It's just baffling to me that people who aren't being paid will defend a company to the teeth when something is blatantly going wrong. We're allowed to be pissed off with a service if it's not working as intended.

A long waiting queue is entirely expected but telling us to 'appreciate' constant error codes and being kicked to the back of line requires a certain suspension of disbelief on my end. I suppose some people just have time and money to burn.

It's also not unreasonable to want to vent that frustration, especially if you're particularly passionate or have expectations. I suppose having an emotional reaction to something makes you a petulant manchild nowadays! How toxic. :3

You're allowed to be pissed off... other people are also allowed to disagree with some of the stances these pissed off people will take. That's what baffles me, always the mindset of 'if you're not as pissed as i am and don't entirely agree with me you're a corporate puppet'.

[FusiaRain]

Honestly its because a decent servers have been made in 10 years almost no business buys the latest ones. Plus when the growth incresese and new expansion drops both new and old players get on.

To be expected yes, but they also adding a new servers for a new area which is costly but needed to be done. I'm sure after that they will update the current servers to new gen+ add words to fix it.

Was I angry to get 2k qs then lobby errors after hitting 156 sure but it wasnt that big of a deal.

Not white knighting just being honest.

[DPZ2]

Yeah i played for an hr when expansion dropped and was to tired so i logged and went to bed. Tried for 10 hrs today and couldn’t get through the que once.i have no issue with long wait times, but the ques are broken.

Oddly enough, I logged on at around 7 am CST on Friday to a queue of 35 on Zalera. At 7:20 am on Friday the queue was lower than that (Fantasia requires a log out). I logged on to Faerie around 9 am to a queue of about 50, and 15 minutes later I logged back in to a queue that was under 20 (Fantasia again).

This morning I logged on to Gilgamesh around 5:30 am to a queue under 50.

The only time I've had a problem with queue of about 2,000 (and a single disconnect) was Friday evening around 9 pm CST ... prime time, so to speak.

Your experience will vary. OP's use of the term "White Knight" in the derogatory sense, appears to be based on people whose experiences are different from theirs. Use of the term is deliberately meant to stifle opposing comments.

[Keridwyn]

I see a lot of people saying 'they should have seen this coming'. They did. In the same way a stalled car sees the train coming.

They saw the unprecidented growth numbers. They admitted, not just to us but to shareholders, they would attempt to acquire equipmented. That equipment just doesn't exist, not at any price.

Unfortunately, the Pandemic is still causing very real consequences. It's not an excuse, no matter how tired you are of hearing it, it's a reason. Many industries, not just video games, are having issues. The fact of the matter is they're likely on a list to buy servers. Why did other games get their servers? Simple, they were either higher up the list or likely had those servers waiting to be repurposed from other projects.

They said that if the servers hit 17000 log in requests at once it would give people a 2002 error. That's what we are seeing. However, the grace period to reconnect seems broke as some people manage to recover and log in while others end up at the back of the line. That needs fixed. But outside of that issue the servers are incredibly stable for a launch.

[Ranhansha]

Honestly its because a decent servers have been made in 10 years almost no business buys the latest ones. Plus when the growth incresese and new expansion drops both new and old players get on.

To be expected yes, but they also adding a new servers for a new area which is costly but needed to be done. I'm sure after that they will update the current servers to new gen+ add words to fix it.

Was I angry to get 2k qs then lobby errors after hitting 156 sure but it wasnt that big of a deal.

Not white knighting just being honest.

2k queues is lucky. 7k in Europe atm. Getting kicked after waiting for 1 hour and 1 and a half hours is ridiculous. I don't get why people aren't complaining. Do they think things are getting better when more players try to access the game in 3 days and they hace no EA excuse? Oh, right, they don't care because SE is never wrong.