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  1. #1
    Player
    wereotter's Avatar
    Join Date
    Sep 2015
    Location
    Ul'Dah
    Posts
    2,106
    Character
    Antony Gabbiani
    World
    Faerie
    Main Class
    Viper Lv 100
    Quote Originally Posted by GregJ7 View Post
    I trusted the title of the item. "Saint's Cap" is not synonymous with "Cap and Beard," at least in English. As for the reference to the mustache, it is just saying that if the other product we offer isn't good enough.

    I didn't know one could, and still don't know, how to Try On the product before buying.

    Edit: I guess I'm supposed to know about all the items in the game, too, because I would have gotten a Dream Cap instead of buying this.
    There's actually a photo in the online shop of the item you're buying right there next to the name of it. I mean I get it that it's disappointing to have purchased an item that's not what you thought it would be. But this isn't really Square being deceptive when they include a photo of what it looks like in-game and a description that states it includes the beard.
    (4)

  2. #2
    Player
    ItMe's Avatar
    Join Date
    Jun 2020
    Location
    Lumsa Lomsa
    Posts
    4,178
    Character
    Iiiiiiiiiiit's Meeeee
    World
    Sargatanas
    Main Class
    Arcanist Lv 90
    Quote Originally Posted by wereotter View Post
    There's actually a photo in the online shop of the item you're buying right there next to the name of it. I mean I get it that it's disappointing to have purchased an item that's not what you thought it would be. But this isn't really Square being deceptive when they include a photo of what it looks like in-game and a description that states it includes the beard.
    To be fair, the photo "of the item you're buying" has a character wearing an entire Santa outfit, not just the item. So from the picture alone it isn't immediately apparent what you're buying or that it includes a beard.

    The item description is more clear, but the photo definitely isn't.
    (1)