Information on 1.21 Next week?

[AlexNiculaie]

You pay to play the game, not to get updates. I don't recall them ever giving a specific "we will release the patch on this date," rather just gave us a vague "we are trying to get it out by this date, but may not reach that." They have told us of a delay, and they have said that once QAing the jobs quest they will be able to give an actual release date. Chill out. It's not like we have gone two weeks or more without information.

[Avraym]

You pay to play the game, not to get updates. I don't recall them ever giving a specific "we will release the patch on this date," rather just gave us a vague "we are trying to get it out by this date, but may not reach that." They have told us of a delay, and they have said that once QAing the jobs quest they will be able to give an actual release date. Chill out. It's not like we have gone two weeks or more without information.

What your saying rings true for offline games, but this is certainly not the case here.

When I pay for an online game with a continuing fee, i expect a certain level of customer service and communication.

It's one of the reason's people choose to play online as opposed to offline. The game is constantly being updated, in a way that theres usually almost always somthing to do and usually, the developers will make it their priority to assist their player base as efficiently as possible.

Communication has been pretty sound upto subscriptions. I am personally baffled by this, as you'd expect an even higher level of service and communication when the game went from Free to play to charge-worthy for a game where players trust was still being earnt back.

Updates are now spasmodic and irrelavant at best. I.E - Making announcements only to retract them days later / Doubling up on announcements / Failure to provide concrete information we've been dieing for instead of vague reform information or even the shitty lore posts taking the place of any sound infromation.

I personally am fine with the delay in such a collosal patch, but with so much information left that could be covered, being angry or dissapointed is warranted.