Crashing, lack of good tech info

[Bd09live]

Out of all the games i have played, ff seems to be the only one where if you have a problem the only answers I could find was reinstalling the whole game or nothing at all.

also, why does it crash in the most random of places? was going good, then after leaving a random cutscene into a fight...crash.

PS:I have no hate for this game, i love it a ton. but its annoying trying to play when your know your pc can play games like ff (played a lot of graphic intensive games no problem). but this is the only one that crashes on me randomly and has no answers.

[Kes13a]

any kind of error message might be helpful

[Bd09live]

i wish i could, but it doesnt give me one. it crashes/force closes loading from cutscene to scenerio in a feast of lies.

[Bd09live]

went to see if i could see anything on event viewer, nothing. so i was like ok lets see if i have event veiwer up when it crashes if anything pops up. Cutscene plays....and scenerio loads and goes on like normal...no crash.

I dont understand this game at all.

[Jeeqbit]

What you can try is logging out, going to Documents\My Games\Final Fantasy XIV - A Realm Reborn and moving the FFXIV_CHR folder to your desktop. That will back it up and a new one will be created, resetting your HUD, your hotbars and all of your settings. It's possible one of these files is corrupt and crashing the game. You can restore it by dragging the folder back from the desktop.

[Brennus]

What you can try is logging out, going to Documents\My Games\Final Fantasy XIV - A Realm Reborn and moving the FFXIV_CHR folder to your desktop. That will back it up and a new one will be created, resetting your HUD, your hotbars and all of your settings. It's possible one of these files is corrupt and crashing the game. You can restore it by dragging the folder back from the desktop.

Hey, would this mean that if I create a new character, and the game generates a new folder for it, there should not be any corrupt new file in there, and the game won't crash any longer when I play that new character? I'm asking because I have the same problem the OP is describing, and haven't been able to figure out what is wrong with my installation either.

[Jeeqbit]

Hey, would this mean that if I create a new character, and the game generates a new folder for it, there should not be any corrupt new file in there, and the game won't crash any longer when I play that new character? I'm asking because I have the same problem the OP is describing, and haven't been able to figure out what is wrong with my installation either.

Yes, that would cause new files to be created and it frequently explains why a crash happens on one character but not others.

[Guntank81]

Try playing with the graphics settings, lower them see if you still crash. if not try installing the game on a different hard drive. Alternatively it could be a graphics card driver update, makes sure your video card drivers are updated.

[Brennus]

Yes, that would cause new files to be created and it frequently explains why a crash happens on one character but not others.

Fantastic. I'm going to try this out tonight, thanks for the tip.

Now - how would I go about restoring my settings on the first character? Do I copy and paste in each individual old (possibly corrupt) setting file, from the backup folder to the new one? It would be nice not to lose all UI settings for example, I'm sure we all work hard to get them just the way we want, it'd be regrettable to have to redo the whole thing over again.

[Jeeqbit]

Fantastic. I'm going to try this out tonight, thanks for the tip.

Now - how would I go about restoring my settings on the first character? Do I copy and paste in each individual old (possibly corrupt) setting file, from the backup folder to the new one? It would be nice not to lose all UI settings for example, I'm sure we all work hard to get them just the way we want, it'd be regrettable to have to redo the whole thing over again.

Yes, that's what I would do. When the crash starts happening then you have identified the one responsible.