Crashing, lack of good tech info

[Brennus]

Try playing with the graphics settings, lower them see if you still crash. if not try installing the game on a different hard drive. Alternatively it could be a graphics card driver update, makes sure your video card drivers are updated.

Have repeatedly tweaked my graphics settings, downward from the "optimal" levels my NVIDIA GeForce Experience game wizard recommends.

And I only have crashes in FFXIV, not in any other games I have on my rig. I know it has the muscle for the game, but I'm just baffled - and annoyed, especially when on a duty - when the thing crashes.

[Brennus]

Try playing with the graphics settings, lower them see if you still crash. if not try installing the game on a different hard drive. Alternatively it could be a graphics card driver update, makes sure your video card drivers are updated.

I've done several downward tweaks to the optimal settings my NVIDIA GeForce game wizard recommends, to no noticeable effect. :-(

[Minsue]

i wish i could, but it doesnt give me one. it crashes/force closes loading from cutscene to scenerio in a feast of lies.

Got an AMD card by chance there was a bug with a specific driver that did this years ago.

[Xyrn86]

Depending on the type of crash, IE: closing w/o warning and no error vs a DX11 crash or some other error related crash I would suggest turning off any and all overlays you might have for gaming.

[Catwho]

Lack of documentation aside, one of the most common causes of a crash in XIV is if you try to switch sound sources. It's been a known problem since 2.0 has launched that XIV just can't handle a graceful hot swap of sound output. It managed to cause my 3080 Ti to choke and die the last time I forgot about the problem.

You will not get an error message, usually. The FPS will just drop to miserable levels and the sound will abrubtly shut off.

Since the OP's issue is happening really randomly, this probably isn't it, but I'm just tossing this in here because it's caused me to crash many times, and other people too.

[Bd09live]

Got an AMD card by chance there was a bug with a specific driver that did this years ago.

dont have any overlays, it crashed on a clean boot (nothing else running).

drivers are updated, didnt change it.

have a 1080 ti nvadia.

[Yeol]

It took me a while to realize that FPS was the cause of my crashes. I have a 2k [21:9] monitor, and increasing FPS above 60 will cause FFXIV to crash. I can run the game without any problems at max graphics settings with FPS capped at 60.

Despite the fact that the benchmark says I have an average of 115 FPS and a minimum of 61 FPS at max settings, I think FFXIV is actually more demanding than what the benchmark says. It could also be due to the fact that the benchmark does not run on true [21:9].

My hardware
GPU: EVGA GeForce RTX 2080 Ti Ftw3 Ultra, Overclocked, 11GB GDDR6.
CPU: Intel Core i9-9900K, stock

[Bd09live]

fps is capped.
Running stress test to see if anything is wrong with the card. nothing so far (no overheating, no artifacting, nothing seems out of place). Removed my graphics driver and reinstalled cause im not 100% sure i tried that yet (i know i updated it with latest drivers, not sure if i completely removed it before reinstalling though).

Crashed on mt.gulag before doing that reinstall.

[Kes13a]

I am wondering if it is graphics at all.

I played EvE several years back and I would get a crash to desktop randomly, I traced it back to sound drivers. have you tried making sure those are up to date or at least disabling (if thats even possible)

[Bd09live]

idk how i can trace it down to sound drivers. but ill make sure they are updated. game freezes for a sec, sound stops. then game force closes.