Coming from "the other MMO that won't be named," and having participated in their forums to the tune of nearly 4,000 posts, I find it strange that threads calling out a GM by name are allowed to stay up here.
I see very little other clean-up that needs being done around here. There's no political threads, no race threads, no fisticuffs between posters.
I would imagine there's a feedback option after you've contacted support. Doesn't this belong there? Or is it all good to call out GMs by name around here?