IN regards to the server congestions

[Infindox]

I'm surprised that the player growth wasn't expected given the amount of money and effort sunk into advertising campaigns surrounding the game itself. Presumably it's the amount of players that is unexpected, however

I think they expected a surge of players that was normal, but not to the extent that happened becuase of the "streamer influence".

Anyway I'm always amazed how transparent they are when something like this happens and what the exact problem is and what they want to do to fix it.